Published date: 20 January 2025

Last edited date: 29 January 2025

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 4 March 2025, 12pm

Contract summary

Industry

  • Software package and information systems - 48000000

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

England

Value of contract

£500,000

Procurement reference

KBPDOVER-DN759736-48347153

Published date

20 January 2025

Closing date

4 March 2025

Closing time

12pm

Contract start date

20 July 2025

Contract end date

31 May 2028

Contract type

Supply contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No


Description

Dover District Council ("the Council") wishes to select and appoint a suitable Provider for the supply, implementation and maintenance of a Customer Relationship Management solution and invites prospective Providers to submit a Tender to meet the Council's requirements.

The Contract is anticipated to commence June 25 and will continue for a period of three years with the option to extend for a further 24 months (in 12 monthly increments).

Tender returns are to be completed and submitted electronically via the Kent Business Portal www.kentbusinessportal.org.uk by no later than 12:00pm on 4th March 2025.


More information

Previous notice about this procurement

Supply, Implementation of a Customer Relationship Management Solution

  • Opportunity
  • Published 20 January 2025


About the buyer

Contact name

Dean Coulls

Address

Council Offices
White Cliffs Business Park
Whitfield, Dover
CT16 3PJ
United Kingdom

Telephone

+44 7701294353

Email

dean.coulls@dover.gov.uk

Website

http://www.dover.gov.uk/