Published date: 20 January 2025
This notice was replaced on 20 January 2025
This notice does not contain the most up-to-date information about this procurement. The most recent notice is:
Opportunity (published 20 January 2025, last edited 29 January 2025)
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
Software package and information systems - 48000000
IT services: consulting, software development, Internet and support - 72000000
Location of contract
England
Value of contract
£240,000
Procurement reference
KBPDOVER-DN759736-48347153
Published date
20 January 2025
Closing date
4 March 2025
Closing time
12pm
Contract start date
20 July 2025
Contract end date
31 May 2028
Contract type
Supply contract
Procedure type
Open procedure (above threshold)
Any interested supplier may submit a tender in response to an opportunity notice.
This procedure can be used for procurements above the relevant contract value threshold.
Contract is suitable for SMEs?
No
Contract is suitable for VCSEs?
No
Description
Dover District Council ("the Council") wishes to select and appoint a suitable Provider for the supply, implementation and maintenance of a Customer Relationship Management solution and invites prospective Providers to submit a Tender to meet the Council's requirements.
The Contract is anticipated to commence June 25 and will continue for a period of three years with the option to extend for a further 24 months (in 12 monthly increments).
Tender returns are to be completed and submitted electronically via the Kent Business Portal www.kentbusinessportal.org.uk by no later than 12:00pm on 4th March 2025.
About the buyer
Contact name
Dean Coulls
Address
Council Offices
White Cliffs Business Park
Whitfield, Dover
CT16 3PJ
United Kingdom
Telephone
+44 7701294353
Website
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