Published date: 18 October 2017

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 6 June 2017

Contract summary

Industry

  • Research and development services and related consultancy services - 73000000

Location of contract

Any region

Value of contract

£27,875

Procurement reference

17/18 DM 01

Published date

18 October 2017

Closing date

6 June 2017

Contract start date

14 September 2017

Contract end date

20 December 2017

Contract type

Not applicable

Procedure type

Other: N/A

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Assignment under the Market Research Framework MR130001.

HMRC is committed to improving the service it offers to customers, and has recently adopted a new customer service approach for customers who have been in debt to HMRC. This research, with customers who have experienced the new approach, will provide evidence on customers' views and experiences of the new approach and will help us to identify any areas for improvement.

More information

Attachments

Award information

Awarded date

6 June 2017

Contract start date

14 September 2017

Contract end date

20 December 2017

Total value of contract

£21,327

This contract was awarded to 1 supplier.

IPSOS MORI

Address

3 Thomas More Square
London, E1W 1YW

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Olayinka Ege

Address

100 Parliament Street
London
SW1A 2BQ
England

Email

olayinka.ege@hmrc.gsi.gov.uk