Published date: 6 August 2019

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 15 July 2019

Contract summary

Industry

  • Survey services - 79311000

Location of contract

North East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South West

Value of contract

£186,000 to £220,000

Procurement reference

CQC PSO 184-

Published date

6 August 2019

Closing date

15 July 2019

Contract start date

3 February 2020

Contract end date

2 February 2023

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

----------This tender process has been abandoned------------

The Care Quality Commission ("CQC") is seeking to appoint a suitable qualified supplier with expertise in design and delivery of staff surveys. CQC is looking for a supplier who can:
• Support a shift to more regular, shorter surveys that will provide us with more frequent, real-time data and shift to a feedback culture;
• Provide an innovative feedback platform(s);
• Provide analysis tools that deliver real insight;
• Share latest thinking in employee engagement initiatives;
• Help CQC create a culture of taking action.

CQC's aspiration is to be a high-performing organisation and an employer of choice. Measuring employee opinion and engaging colleagues in dialogue about CQC and how we can improve is an important element in achieving this. Whilst we have established processes in place, we are looking to review and refresh our approach to asking for feedback from colleagues. We are seeking a supplier who can provide innovative ways of harvesting more frequent, perhaps continuous, feedback, measure engagement and drive follow up activity.

The contract will be for a period of thirty-six (36) months with the option to extend by one (1) further period of twelve (12) months.

More information

Previous notice about this procurement

CQC Staff Survey (Employee Voice Surveys)

  • Opportunity
  • Published 13 June 2019, last edited 13 June 2019

Links

Additional text

----------This tender process has been abandoned------------

Due to unforeseen circumstances the procurement process for the above has been abandoned with no award for the following reason:

The Contracting Authority requirements have changed. As a result, this procurement will be abandoned with immediate effect in accordance with paragraph 22.1.5 of "Document 01 Part A , Instructions and Guidance for Tenderers", as published as part of the Staff Survey ( Employee Voice Surveys) Invitation to Tender documentation.

The Contracting Authority intends to issue a new opportunity with a revised set of documentation and we intend to publish a new contract notice in the Official Journal of the European Union in the future.

Economic operators who have previously applied for this opportunity under the abandoned procurement process can:

- Submit a new SQ/ITT Submission Documents based upon revised procurement document.

Further information and revised procurement documentation will be published at

https://cqc-commercial.bravosolution.co.uk.

Award information

Awarded date

6 August 2019

Contract start date

3 February 2020

Contract end date

2 February 2023

Total value of contract

£0

This contract was awarded to 1 supplier.

n/a - this procurement was abandoned

Address

n/a - this procurement was abandoned

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

CQC Commercial & Contracts

Address

151 Buckingham Palace Road
London
SW1W 9SZ
England

Email

commercialcontracts@cqc.org.uk