Published date: 6 September 2019

This notice was replaced on 17 October 2019

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 17 October 2019)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Contract summary

Industry

  • Survey services - 79311000

  • Customer satisfaction survey - 79342311

Location of contract

S1 2BQ

Value of contract

£25,000

Procurement reference

3047

Published date

6 September 2019

Closing date

20 September 2019

Contract start date

1 November 2019

Contract end date

31 October 2020

Contract type

Supply contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

Travel survey via telephone research to be carried out to track satisfaction and travel behaviours on bus, tram and train in South Yorkshire. This survey is a replacement for the postal self-completion travel survey which has been carried out since 2005 (although it is recognised that due to the significant change in format and methodology that the new telephone survey will not be directly comparable to this postal survey). This telephone survey is a comprehensive piece of research capturing information on:

* Passenger Satisfaction
* Customer Profiling
* Customer Characteristics


More information

Additional text

Full tender documentation including the Specification, Invitation to Tender, Draft Contract and Instructions can be accessed at http://www.sypte.co.uk/WhatWeDo/Contracts


About the buyer

Contact name

-

Address

11 Broad Street West
SHEFFIELD
S12BQ
England

Telephone

-

Email

tendering@sypte.co.uk

Website

http://www.sypte.co.uk/WhatWeDo/Contracts