Published date: 21 December 2016
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
Call centre - 79512000
Location of contract
Any region
Value of contract
£0 to £6,000,000
Procurement reference
UI_DWP_19636
Published date
21 December 2016
Closing date
23 January 2017
Contract start date
1 June 2017
Contract end date
31 December 2018
Contract type
Service contract
Procedure type
Open procedure
Any interested supplier may submit a tender in response to an opportunity notice.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
Yes
Description
The Contract relates to the provision of information (primarily outbound calls) calls to the Authority's customers informing them that Support for Mortgage Interest is changing from a benefit to a loan.
More information
Attachments
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- Business Specification V2 Final from CD.docx
- Tender notice
- Business Requirement
Additional text
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Please note that all DWP opportunities are run via the DWP eProcurement system. For full details please login at https://dwp.bravosolution.co.uk/web/login.shtml and search for itt 19636 Support for Mortgage Interest.
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Closing: 23 January 2017
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