Published date: 21 January 2021

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 30 April 2018, 12am

Contract summary

Industry

  • Telephone-answering services - 79510000

Location of contract

SE1 8UG

Value of contract

£35,000,000

Procurement reference

ECM7224

Published date

21 January 2021

Closing date

30 April 2018

Closing time

12am

Contract start date

1 May 2018

Contract end date

31 July 2021

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

PHE - Communications Contact Centre Services - Surge Capacity Agreement

More information

Attachments

Award information

Awarded date

1 May 2018

Contract start date

1 May 2018

Contract end date

31 July 2021

Total value of contract

£35,000,000

This contract was awarded to 1 supplier.

Sitel UK Ltd

Address

Earlsdon Park
53-55 Butts Road
Coventry CV1 3BH

Reference

No reference - other

Value of contract

£35,000,000

Supplier is SME?

No

Supplier is VCSE?

No

Additional details

Contract awarded for surge capacity for contact centre services

About the buyer

Contact name

Colin McAlpine

Address

Porton Down
SALISBURY
SP40JG
England

Email

colin.mcalpine@phe.gov.uk