Published date: 25 November 2016
Awarded contract - This means that the contract has been awarded to a supplier.
Contract summary
Industry
Medical software package - 48180000
Document creation, drawing, imaging, scheduling and productivity software package - 48300000
Inventory management software package - 48430000
Accounting system - 48444000
Customer Relation Management software package - 48445000
Procurement software package - 48490000
Financial information systems - 48812000
Patient-administration system - 48814200
Clinical information system - 48814400
Miscellaneous software package and computer systems - 48900000
Postal and telecommunications services - 64000000
Financial consultancy, financial transaction processing and clearing-house services - 66170000
Pension services - 66520000
IT services: consulting, software development, Internet and support - 72000000
Administration services - 75100000
Business services: law, marketing, consulting, recruitment, printing and security - 79000000
Medical practice and related services - 85120000
Dental practice and related services - 85130000
Miscellaneous health services - 85140000
Optician services - 85160000
Social work and related services - 85300000
Location of contract
Any region
Value of contract
£1,000,000,000
Procurement reference
330575
Published date
25 November 2016
Closing date
1 January 2016
Contract start date
25 November 2016
Contract end date
31 December 2021
Contract type
Service contract
Procedure type
Negotiated procedure
Contract is suitable for SMEs?
No
Contract is suitable for VCSEs?
No
Description
The Authority has procured a service provider to take responsibility for the delivery of certain support services
for primary care contractors and other healthcare commissioners. Some of these services were provided by
NHS England across England. Other parts of the UK - Northern Ireland, Wales, Scotland, as well as the Isle of
Man, Guernsey and Jersey are within the scope of this procurement also.
The services within the scope of this procurement currently include:
1. Administering payments to primary care contractors, related administration, data quality work and pensions
administration;
2. Management of medical records including transfers and related courier and storage arrangements;
3. Probity, assurance and counter fraud activities in respect of primary care services;
4. Management of lists confirming the eligibility of primary care contractors to provide services;
5. Support services for screening activities (including breast screening and cervical cancer screening), for
example, call and recall letters and results letters; and
6. other related and/or incidental and/or value-added services (not currently forming part of the service
provided).
The service provider takes on delivery of certain services currently provided by NHS England and then will drive
through a transformation plan to enhance service quality and value for money, developing an evolving catalogue
of services to reflect the Authority's requirements.
The framework agreement is for the potential use/benefit of any of the participating bodies referred to in
section VI.3 (Additional Information), and there may be initial requirements and an evolving catalogue for those
participating bodies as well.
More information
Attachments
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- PCSS Contract Award Notice - as published 19 September 2015.PDF
- Award notice
- Contract award notice 1 - 19th September
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- PCSS Contract Award Notice - correction notice 11 December 2015.pdf
- Award notice
- Contract award notice 2 - 11th December
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- PCSS Call-Off Terms Final REDACTED.pdf
- Contract notice
- PCSS Call-Off Terms Final REDACTED
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- PCSS Call-Off Terms Schedule 1 (Definitions) NR.pdf
- Contract notice
- PCSS Call-Off Terms Schedule 1 (Definitions) NR
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- PCSS Call-Off Terms Schedule 2.1 (Call-Off Service Description) REDACTED.PDF
- Contract notice
- PCSS Call-Off Terms Schedule 2.1 (Call-Off Service Description) REDACTED
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- PCSS Call-Off Terms Schedule 2.2 (Service Levels) REDACTED.pdf
- Contract notice
- PCSS Call-Off Terms Schedule 2.2 (Service Levels) REDACTED
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- PCSS Call-Off Terms Schedule 2.3 (Standards) NR.pdf
- Contract notice
- PCSS Call-Off Terms Schedule 2.3 (Standards) NR
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- PCSS Call-Off Terms Schedule 2.4 (Service Reports) REDACTED.pdf
- Contract notice
- PCSS Call-Off Terms Schedule 2.4 (Service Reports) REDACTED
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- PCSS Call-Off Terms Schedule 2.5 (Security Management) REDACTED.pdf
- Contract notice
- PCSS Call-Off Terms Schedule 2.5 (Security Management) REDACTED
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- PCSS Call-Off Terms Schedule 2.5 Annex Incident Reporting Procedure R.pdf
- Contract notice
- PCSS Call-Off Terms Schedule 2.5 Annex Incident Reporting Procedure R
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- PCSS Call-Off Terms Schedule 2.5 Annex Incident Reporting Procedure R.pdf
- Contract notice
- PCSS Call-Off Terms Schedule 2.5 Annex Incident Reporting Procedure R
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- PCSS Call-Off Terms Schedule 2.6 (Transition Plan) NR.pdf
- Contract notice
- PCSS Call-Off Terms Schedule 2.6 (Transition Plan) NR
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- PCSS Call-Off Terms Schedule 2.7 (Transformation Plan) NR.pdf
- Contract notice
- PCSS Call-Off Terms Schedule 2.7 (Transformation Plan) NR
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- PCSS Call-Off Terms Schedule 2.8 (Testing) NR.pdf
- Contract notice
- PCSS Call-Off Terms Schedule 2.8 (Testing) NR
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- PCSS Call-Off Terms Schedule 2.9 (Assets) NR.pdf
- Contract notice
- PCSS Call-Off Terms Schedule 2.9 (Assets) NR
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- PCSS Call-Off Terms Schedule 3.1 (Supplier Solution) CF.pdf
- Contract notice
- PCSS Call-Off Terms Schedule 3.1 (Supplier Solution) CF
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- PCSS Call-Off Terms Schedule 3.2 (Commercially Sensitive Information) CF.pdf
- Contract notice
- PCSS Call-Off Terms Schedule 3.2 (Commercially Sensitive Information) CF
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- PCSS Call-Off Terms Schedule 3.3 (Sub-contractors) REDACTED.PDF
- Contract notice
- PCSS Call-Off Terms Schedule 3.3 (Sub-contractors) REDACTED
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- PCSS Call-Off Terms Schedule 3.4 (Software) REDACTED.PDF
- Contract notice
- PCSS Call-Off Terms Schedule 3.4 (Software) REDACTED
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- PCSS Call-Off Terms Schedule 4.1 (Charges and Invoicing) CF.pdf
- Contract notice
- PCSS Call-Off Terms Schedule 4.1 (Charges and Invoicing) CF
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- PCSS Call-Off Terms Schedule 4.2 (Payments on Termination) CF.pdf
- Contract notice
- PCSS Call-Off Terms Schedule 4.2 (Payments on Termination) CF
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- PCSS Call-Off Terms Schedule 4.3 (Customer_Responsibilities) CF.PDF
- Contract notice
- PCSS Call-Off Terms Schedule 4.3 (Customer_Responsibilities) CF
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- PCSS Call-Off Terms Schedule 4.4 (Financial Reports and Audit Rights) R.pdf
- Contract notice
- PCSS Call-Off Terms Schedule 4.4 (Financial Reports and Audit Rights) R
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- PCSS Call-Off Terms Schedule 4.5 (Value for Money Provisions) REDACTED.PDF
- Contract notice
- PCSS Call-Off Terms Schedule 4.5 (Value for Money Provisions) REDACTED
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- PCSS Call-Off Terms Schedule 5.1 (Call-Off Governance) REDACTED.pdf
- Contract notice
- PCSS Call-Off Terms Schedule 5.1 (Call-Off Governance) REDACTED
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- PCSS Call-Off Terms Schedule 5.2 (Change Control Procedure) REDACTED.pdf
- Contract notice
- PCSS Call-Off Terms Schedule 5.2 (Change Control Procedure) REDACTED
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- PCSS Call-Off Terms Schedule 5.3 (Exit Management) NR.pdf
- Contract notice
- PCSS Call-Off Terms Schedule 5.3 (Exit Management) NR
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- PCSS Call-Off Terms Schedule 5.4 (Dispute Resolution Procedure) NR.pdf
- Contract notice
- PCSS Call-Off Terms Schedule 5.4 (Dispute Resolution Procedure) NR
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- PCSS Call-Off Terms Schedule 5.5 (Conduct of Claims) NR.pdf
- Contract notice
- PCSS Call-Off Terms Schedule 5.5 (Conduct of Claims) NR
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- PCSS Call-Off Terms Schedule 5.6 (Records Management) NR.pdf
- Contract notice
- PCSS Call-Off Terms Schedule 5.6 (Records Management) NR
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- PCSS Call-Off Terms Schedule 5.7 (Business Continuity and DR) NR.pdf
- Contract notice
- PCSS Call-Off Terms Schedule 5.7 (Business Continuity and DR) NR
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- PCSS Call-Off Terms Schedule 6.1 (Staff Transfer) NR.pdf
- Contract notice
- PCSS Call-Off Terms Schedule 6.1 (Staff Transfer) NR
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- PCSS Call-Off Terms Schedule 6.2 (Key Personnel) REDACTED.PDF
- Contract notice
- PCSS Call-Off Terms Schedule 6.2 (Key Personnel) REDACTED
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- PCSS Framework Agreement Terms REDACTED.pdf
- Contract notice
- PCSS Framework Agreement Terms REDACTED
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- PCSS Framework Schedule 1 (Consolidated Definitions) REDACTED.pdf
- Contract notice
- PCSS Framework Schedule 1 (Consolidated Definitions) REDACTED
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- PCSS Framework Schedule 2.1 (Call-Off Procedure) REDACTED.pdf
- Contract notice
- PCSS Framework Schedule 2.1 (Call-Off Procedure) REDACTED
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- PCSS Framework Schedule 2.2 (Call-Off Terms) NR.pdf
- Contract notice
- PCSS Framework Schedule 2.2 (Call-Off Terms) NR
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- PCSS Framework Schedule 3.1 (Service Description) NR.pdf
- Contract notice
- PCSS Framework Schedule 3.1 (Service Description) NR
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- PCSS Framework Schedule 3.2 (Insurance Requirements) REDACTED.pdf
- Contract notice
- PCSS Framework Schedule 3.2 (Insurance Requirements) REDACTED
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- PCSS Framework Schedule 4.1 (Financial Distress) NR.pdf
- Contract notice
- PCSS Framework Schedule 4.1 (Financial Distress) NR
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- PCSS Framework Schedule 4.2 (Framework Charges and Rate Card) REDACTED.pdf
- Contract notice
- PCSS Framework Schedule 4.2 (Framework Charges and Rate Card) REDACTED
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- PCSS Framework Schedule 5.1 (Governance) REDACTED.pdf
- Contract notice
- PCSS Framework Schedule 5.1 (Governance) REDACTED
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- PCSS Framework Schedule 5.2 (Dispute Resolution Procedure) NR.pdf
- Contract notice
- PCSS Framework Schedule 5.2 (Dispute Resolution Procedure) NR
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- PCSS Framework Schedule 5.3 (Records Provisions) NR.pdf
- Contract notice
- PCSS Framework Schedule 5.3 (Records Provisions) NR
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- PCSS Framework Schedule 5.4 (Conduct of Claims) NR.pdf
- Contract notice
- PCSS Framework Schedule 5.4 (Conduct of Claims) NR
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- PCSS Framework Schedule 6 (Guarantee) REDACTED.pdf
- Contract notice
- PCSS Framework Schedule 6 (Guarantee) REDACTED
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- PCSS Framework Schedule PCSS Call Off Order Form REDACTED.pdf
- Contract notice
- PCSS Framework Schedule PCSS Call Off Order Form REDACTED
Award information
Awarded date
25 November 2016
Contract start date
25 November 2016
Contract end date
25 November 2016
Total value of contract
£1,000,000,000
This contract was awarded to 1 supplier.
Capita Business Services Ltd
Address
71 Victoria Street, Westminster
Reference
None
Supplier is SME?
No
Supplier is VCSE?
No
About the buyer
Contact name
Jenny Green
Address
Head of Commercial | Service Management Team
Primary Care Support England
Leeds
LS2 7PD
England
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Closing: 1 January 2016
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