Published date: 15 September 2017

Last edited date: 15 September 2017

This notice was replaced on 15 September 2017

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 15 September 2017)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Contract summary

Industry

  • Social work services without accommodation - 85312000

Location of contract

South East

Value of contract

£452,000 to £492,000

Procurement reference

Domestic Abuse Tender

Published date

15 September 2017

Closing date

17 March 2017

Contract start date

1 July 2017

Contract end date

30 June 2019

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

TENDER FOR THE PROVISION OF A DOMESTIC ABUSE SERVICE

Wokingham Borough Council (WBC) is searching for a partner to deliver the borough's Domestic Abuse community service. WBC would like to invite tenders for the provision of a service that offers a holistic support service for adults, children including victims, survivors and perpetrators. The service will include the following key elements:
• Single point of contact through a helpline
• Outreach support
• Refuge provision
• Perpetrator support
• Support for children and young people
• Website provision
• Training
• Support for Wokingham Borough Council

WBC is looking for the service to form a critical part of the community provision and work in collaboration with key partners and the Council to achieve a common outcome.
The Provider will be required to act as a strategic partner with the Council contributing towards shared goals and outcomes through delivery of an effective and efficient service.
Those wishing to submit a tender must have demonstrable evidence of:
• Experience of delivering domestic abuse services
• Your ability to work creatively with this target customer group in order to respond to the changing needs of the residents
• Your ability to assess customer needs and manage risk
• A robust information governance system
• Financial stability
• Robust recruitment process
• Effective support planning, risk assessment and review systems
• Internal monitoring and continuous improvement process to ensure and sustain a high quality service
Tender evaluation will also take into account feedback from referees and stakeholders within Wokingham Borough Council where applicable.
The Service will be delivered under a two year contract, held with Wokingham Borough Council, with the opportunity of a year on year extension for a further two years, subject to satisfactory performance, funding availability and mutual agreement of the parties. The service contract is expected to commence on 1st July 2017
The Council intends to award the contract based on the most economically advantageous tender. The award criteria that will be used is:
Method Statement 40%
Price 50%
Presentation 10%

The annual contract price is between £113,000 - £123,000.
The Council reserves the right not to accept the lowest, or any tender, submitted.
How to apply
Interested parties are able to download or request the Tender pack via one of the methods shown below:
• Contracts Finder website
Register and download the Tender pack
• Wokingham Borough Council Website
The deadline for tender submissions is Midday, 17th March 2017. Responses received after this time will be disregarded.
For queries relating to this tender, please contact

Sarah Salter
Tender Co-ordinator
Wokingham Borough Coun

More information

Attachments

About the buyer

Contact name

Sarah Salter

Address

Wokingham Borough Council
Civic Offices, Shute End
Wokingham
RG401BN
England

Telephone

01189746023

Email

sarah.salter@wokingham.gov.uk