Published date: 18 December 2018
Awarded contract - This means that the contract has been awarded to a supplier.
Contract summary
Industry
Software package and information systems - 48000000
Location of contract
London
Value of contract
£300,000
Procurement reference
BTPCON071
Published date
18 December 2018
Closing date
31 August 2018
Contract start date
26 October 2018
Contract end date
25 October 2021
Contract type
Service contract
Procedure type
Call-off from a framework agreement
A mini-competition or direct purchase from a pre-established framework agreement.
Contract is suitable for SMEs?
No
Contract is suitable for VCSEs?
No
Description
The Authority is the national Police Force for railways, with over 5,400 employees based in 140 locations across England, Scotland and Wales. On a daily basis the Authority's Officers police the journeys of over six million people throughout the country.
Currently the Human Resources (HR), Integrated Systems Programme (ISP) and Technology Departments within the Authority hold a contract with a third-party supplier for the provision of a service desk solution, to monitor and manage the delivery of their transactional support for the Authority's employees.
The contract for the current Software as a Service (SaaS) service desk expires on 13th January 2019, and will need to be replaced by a suitable service desk solution such that there is no break in the continuity of services through the current contract end date.
The Call Off Contract is taking place under Framework RM3804 Technology Services 2 Lot 3A. Potential Providers completed Tender returns must be uploaded to the CCS eSourcing suite.
More information
Previous notice about this procurement
- Opportunity
- Published 21 August 2018
Award information
Awarded date
9 October 2018
Contract start date
12 November 2018
Contract end date
11 November 2021
Total value of contract
£240,000
This contract was awarded to 1 supplier.
INSIGHT DIRECT (UK) LTD
Address
Insight Campus, Terry Street
SHEFFIELD
SOUTH YORKSHIRE
S9 2BU
GBReference
Companies House number: 02579852
Supplier is SME?
No
Supplier is VCSE?
No
About the buyer
Contact name
Hannah Parfitt
Address
Force Headquarters
25 Camden Road
London
NW1 9LN
England
Telephone
07795044135
Share this notice
Closing: 31 August 2018