Published date: 15 December 2023

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 15 January 2024, 12pm

Contract summary

Industry

  • Industry specific software package - 48100000

  • Transaction-processing software package - 48217000

  • Administration software package - 48219300

    • Financial analysis software package - 48441000

    • Financial systems software package - 48442000

    • Time accounting or human resources software package - 48450000

    • Procurement software package - 48490000

    • IT services: consulting, software development, Internet and support - 72000000

    • Payroll management services - 79211110

    • Sales and purchases recording services - 79211120

    • Personnel and payroll services - 79631000

Location of contract

SW1A2BQ

Value of contract

£455,000,000 to £500,000,000

Procurement reference

SR1718345363

Published date

15 December 2023

Closing date

15 January 2024

Closing time

12pm

Contract start date

8 August 2024

Contract end date

8 August 2039

Contract type

Service contract

Procedure type

Competitive procedure with negotiation (above threshold)

Anyone may ask to participate, but only those who are pre-selected will be invited to submit initial tenders and to negotiate.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

In March 2021, Government Business Services launched the 'Shared Services Strategy for Government (SSfG): 2022 and Beyond'. This strategy created the concept of five clusters of departments, each cluster sharing a common set of process, common cloud-based ERP and ancillary systems and a single shared service centre to deliver corporate services across Finance, Procurement, Human Resources (HR) and Payroll.

This direction has led each cluster to set up a programme team with associated governance and steering oversight to:

1. Combine the process design and operational model thinking to deliver a centralised single shared service model; and

2. Define and deliver a standard systems architecture that can support the in-scope business process (Finance, Procurement, HR and Payroll).

The Unity Cluster programme has been commissioned to deliver the SSfG strategy for the following Departments and their associated agencies and relevant Arms Length Bodies (ALBs):

• HM Revenue and Customs (HMRC);

• Department for Transport (DfT); and

• Department for Levelling Up, Housing and Communities (DLUHC).

The objectives of the Unity programme are to:

• Design and operate a centralised Finance, Procurement, HR and Payroll shared service function;

• Operate a standard set of processes that are fit for the purposes of all Unity Departments;

• Design, build, deploy and operate a standard, single set of systems that are scaled to the future and that deliver performant services underpinning the business processes; and

• Migrate data from the Unity Departments' existing systems to the new target Unity systems such that each business process continues to operate without disruption.

This procurement seeks to procure the goods (i.e. Software) and services (i.e. technical professional services) that are required to enable the technical transformation of the Unity cluster.

The Authority is seeking to procure a combined single instance Software-as-a-Service (SaaS) Solution along with a Technical Delivery Partner delivering systems integration services, on behalf of the departments within the Unity Programme, to ensure the delivery of high quality, value for money (VfM), shared Finance, Procurement, HR and Payroll services which meet the needs of service users.

In order to meet the objectives of the SSfG, outcomes and user needs of the Departments within the Unity Programme, the Programme is seeking to purchase a Cloud-based service, leveraging the capabilities offered by a SaaS ERP platform and associated technologies.

Bidders are invited to apply via HMRC's Ariba e-Sourcing system at the following link:

http://hmrc.sourcing-eu.ariba.com/ad/selfRegistration

PLEASE NOTE: If you have any difficulties either registering on the HMRC Ariba eProcurement system, please email sapariba.hmrcsupport@hmrc.gsi.gov.uk or unityprogramme@hmrc.gov.uk.

More information

Links

About the buyer

Address

H M Revenue & Customs
100 PARLIAMENT STREET
LONDON
SW1A2BQ
England

Email

unityprogramme@hmrc.gov.uk

Website

https://www.gov.uk/government/organisations/hm-revenue-customs