Published date: 15 November 2024

Last edited date: 15 November 2024

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 15 January 2024, 12pm

Contract summary

Industry

  • Industry specific software package - 48100000

  • Transaction-processing software package - 48217000

  • Administration software package - 48219300

    • Financial analysis software package - 48441000

    • Financial systems software package - 48442000

    • Time accounting or human resources software package - 48450000

    • Procurement software package - 48490000

    • IT services: consulting, software development, Internet and support - 72000000

    • Payroll management services - 79211110

    • Sales and purchases recording services - 79211120

    • Personnel and payroll services - 79631000

Location of contract

SW1A2BQ

Value of contract

£7,259,826 to £12,317,422

Procurement reference

CW97238

Published date

15 November 2024

Closing date

15 January 2024

Closing time

12pm

Contract start date

1 November 2024

Contract end date

31 October 2034

Contract type

Service contract

Procedure type

Competitive procedure with negotiation (above threshold)

Anyone may ask to participate, but only those who are pre-selected will be invited to submit initial tenders and to negotiate.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

In March 2021, Government Business Services launched the 'Shared Services Strategy for Government (SSfG): 2022 and Beyond'. This strategy created the concept of five clusters of departments, each cluster sharing a common set of process, common cloud-based ERP and ancillary systems and a single shared service centre to deliver corporate services across Finance, Procurement, Human Resources (HR) and Payroll.

This direction has led each cluster to set up a programme team with associated governance and steering oversight to:

1. Combine the process design and operational model thinking to deliver a centralised single shared service model; and

2. Define and deliver a standard systems architecture that can support the in-scope business process (Finance, Procurement, HR and Payroll).

The Unity Cluster programme has been commissioned to deliver the SSfG strategy for the following Departments and their associated agencies and relevant Arms Length Bodies (ALBs):

• HM Revenue and Customs (HMRC);

• Department for Transport (DfT); and

• Ministry of Housing, Communities and Local Government (MHCLG)

The objectives of the Unity programme are to:

• Design and operate a centralised Finance, Procurement, HR and Payroll shared service function;

• Operate a standard set of processes that are fit for the purposes of all Unity Departments;

• Design, build, deploy and operate a standard, single set of systems that are scaled to the future and that deliver performant services underpinning the business processes; and

• Migrate data from the Unity Departments' existing systems to the new target Unity systems such that each business process continues to operate without disruption.

This contract has been awarded to procure the goods (i.e. Software) that are required to enable the technical transformation of the Unity cluster.

The Authority has procured a combined single instance Software-as-a-Service (SaaS) Solution to ensure the delivery of high quality, value for money (VfM), shared Finance, Procurement, HR and Payroll services which meet the needs of service users.

Note that this contract has been awarded as a Direct Award, in order to deliver the Travel & Expenses software as part of the overall ERP package. The Travel & Expenses software is a key component of the overall ERP solution that is to be delivered by the successful supplier SAP (UK) Limited. During the Competitive Procedure with Negotiation procurement exercise to appoint an ERP supplier,

In order to meet the objectives of the SSfG, outcomes and user needs of the Departments within the Unity Programme, the Programme has purchased a Cloud-based service, leveraging the capabilities offered by a SaaS ERP platform and associated technologies.

More information

Previous notice about this procurement

Consolidated ERP Solution: Unity Programme - Technology (including ERP) & Technical Delivery Partner

  • Opportunity
  • Published 15 December 2023

Attachments

Links

Award information

Awarded date

1 October 2024

Contract start date

1 November 2024

Contract end date

31 October 2034

Total value of contract

£12,317,422

This contract was awarded to 1 supplier.

Concur Holdings (Netherlands) B.V.

Address

Amerikastraat 10
's-Hertogenbosch
Noord-Brabant
5232 BE
NL

Reference

No reference - other

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Zeeshan Ahmed

Address

H M Revenue & Customs
100 PARLIAMENT STREET
LONDON
SW1A2BQ
England

Telephone

+44 300 053 5356

Email

unityprogramme@hmrc.gov.uk

Website

https://www.gov.uk/government/organisations/hm-revenue-customs