Published date: 30 June 2022
This notice was replaced on 30 June 2022
This notice does not contain the most up-to-date information about this procurement. The most recent notice is:
Opportunity (published 30 June 2022, last edited 29 July 2022)
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
IT services: consulting, software development, Internet and support - 72000000
Business services: law, marketing, consulting, recruitment, printing and security - 79000000
Location of contract
North West
Value of contract
£8,000,000
Procurement reference
MERTVL001-DN618255-29097044
Published date
30 June 2022
Closing date
11 August 2022
Closing time
11am
Contract start date
17 October 2022
Contract end date
30 June 2033
Contract type
Service contract
Procedure type
Open procedure
Any interested supplier may submit a tender in response to an opportunity notice.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
Yes
Description
Merseytravel is looking to procure a supplier to provide AMS-HOPS and CMS back-office systems to maintain and develop their Smart Ticketing platform.
The AMS-HOPS (HOPS) is the core ITSO component which will act as the key conduit between all other elements of the ITSO System. It is crucial that the system provides a reliable means of generating, hosting and exchanging data with various ITSO and non-ITSO components, whilst at the same time ensuring that there is full transparency of the activities undertaken through user accessible views into the HOPS and high-quality reporting and data outputs.
The Customer and Card Management System (CMS) will sit at the heart of the Merseytravel Smart Ticketing platform, enabling scheme participants to manage customers, tickets and travel tokens (ITSO and non-ITSO) in order to provide appropriate services to concessionary and commercial customers.
More information
Additional text
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This opportunity is advertised on The Chest under reference DN618255. To express an interest and access the tender documents please use the following link:
https://procontract.due-north.com/Advert?advertId=d9b3cedf-d9f6-ec11-8116-005056b64545&p=e0cc5631-4690-e511-80fb-000c29c9ba21
About the buyer
Contact name
Procurement Team
Address
1 Mann Island
Liverpool
L3 1BP
United Kingdom
tender@liverpoolcityregion-ca.gov.uk
Website
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