Published date: 30 June 2022

Last edited date: 29 July 2022

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 18 August 2022, 11am

Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

  • Business services: law, marketing, consulting, recruitment, printing and security - 79000000

Location of contract

North West

Value of contract

£8,000,000

Procurement reference

MERTVL001-DN618255-29097044

Published date

30 June 2022

Closing date

18 August 2022

Closing time

11am

Contract start date

17 October 2022

Contract end date

30 June 2033

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

Merseytravel is looking to procure a supplier to provide AMS-HOPS and CMS back-office systems to maintain and develop their Smart Ticketing platform.

The AMS-HOPS (HOPS) is the core ITSO component which will act as the key conduit between all other elements of the ITSO System. It is crucial that the system provides a reliable means of generating, hosting and exchanging data with various ITSO and non-ITSO components, whilst at the same time ensuring that there is full transparency of the activities undertaken through user accessible views into the HOPS and high-quality reporting and data outputs.

The Customer and Card Management System (CMS) will sit at the heart of the Merseytravel Smart Ticketing platform, enabling scheme participants to manage customers, tickets and travel tokens (ITSO and non-ITSO) in order to provide appropriate services to concessionary and commercial customers.

More information

Previous notice about this procurement

Smart Ticketing Back-Office System

  • Opportunity
  • Published 30 June 2022

Additional text

This opportunity is advertised on The Chest under reference DN618255. To express an interest and access the tender documents please use the following link:
https://procontract.due-north.com/Advert?advertId=d9b3cedf-d9f6-ec11-8116-005056b64545&p=e0cc5631-4690-e511-80fb-000c29c9ba21

About the buyer

Contact name

Procurement Team

Address

1 Mann Island
Liverpool
L3 1BP
United Kingdom

Email

tender@liverpoolcityregion-ca.gov.uk

Website

http://www.merseytravel.gov.uk/