Published date: 6 December 2023

This notice was replaced on 6 December 2023

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Opportunity (published 6 December 2023, last edited 16 February 2024)

Awarded contract - This means that the contract has been awarded to a supplier.


Contract summary

Industry

  • Health and social work services - 85000000

  • Other community, social and personal services - 98000000

Location of contract

TS24 8AY

Value of contract

£0

Procurement reference

HART001-DN639360-92211493

Published date

6 December 2023

Closing date

2 December 2022

Closing time

2pm

Contract start date

1 April 2023

Contract end date

31 March 2028

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No


Description

Hartlepool Borough Council wishes to invite registered domiciliary care providers to tender for two contracts for the provision of domiciliary care services in Hartlepool. \r
\r
The primary objective of the service is to enable people living in the Hartlepool community to remain living at home for as long as possible and maintain a good quality of life which meets their identified outcomes. People who use the service should be able to achieve and maintain their maximum levels of independence and self-care allowing them to live more independently with dignity. \r
\r
The providers will be expected to show a commitment to partnership working, quality assurance and continuous improvement. Performance will be monitored through self-assessment and the departments monitoring process for domiciliary care providers. \r
\r
The two contracts relate to geographical areas within Hartlepool, with one designated service provider in each area having specific contractual responsibilities. \r
\r
Utilisation within the areas has remained fairly static with average hours delivered in each area in the region in the last 12 months of around 1900 - 2100 per week. The number of users within each geographical area range between 400 - 540 over ther last year.\r
\r
The Council will allocate the geographical area to the successful providers.\r
\r
The successful providers will be required to accept all referrals from the Council for any service user within their contracted geographical area unless following assessment they are unable to meet the persons needs. The service must be provided within 48 (forty eight) hours of receipt of the referral. There may be occasion where referrals are made to providers outside of their geographical area. Acceptance of these referrals will be at the providers discretion. \r
\r
Organisations wishing to register an interest and download the tender documentation, should apply via the NEPO Portal only.\r
www.qtegov.com - Domiciliary Care Services - Reference DN 639360\r
\r
All completed documentation must be returned via the NEPO Portal Only and by no later than Friday, 2nd December 2022\r
\r
For guidance notes on how to register onto the NEPO Portal please follow link below: -\r
\r
https://procontract.due-north.com/SupplierRegistration/Register\r


More information

Previous notice about this procurement

DOMICILIARY CARE SERVICES

  • Opportunity
  • Published 26 October 2022


Award information

Awarded date

24 March 2023

Contract start date

22 May 2023

Contract end date

31 March 2028

Total value of contract

£0

This contract was awarded to 2 suppliers.

Dale Care Ltd

Address

DL15 9HS

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

Vestra Homecare Limited

Address

SR5 3AD

Reference

None

Supplier is SME?

Yes

Supplier is VCSE?

No


About the buyer

Contact name

Karen Cooper

Address

Civic Centre
Victoria Road
Hartlepool
TS24 8AY
United Kingdom

Telephone

+44 1429523009

Email

karen.cooper@hartlepool.gov.uk

Website

http://www.hartlepool.gov.uk