Published date: 6 December 2023
Last edited date: 16 February 2024
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
Health and social work services - 85000000
Other community, social and personal services - 98000000
Location of contract
Any region
Value of contract
£0
Procurement reference
HART001-DN639360-92211493
Published date
6 December 2023
Closing date
2 December 2022
Closing time
2pm
Contract start date
1 April 2023
Contract end date
31 March 2028
Contract type
Service contract
Procedure type
Open procedure
Any interested supplier may submit a tender in response to an opportunity notice.
Contract is suitable for SMEs?
No
Contract is suitable for VCSEs?
No
Description
Hartlepool Borough Council wishes to invite registered domiciliary care providers to tender for two contracts for the provision of domiciliary care services in Hartlepool. \\r\r
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The primary objective of the service is to enable people living in the Hartlepool community to remain living at home for as long as possible and maintain a good quality of life which meets their identified outcomes. People who use the service should be able to achieve and maintain their maximum levels of independence and self-care allowing them to live more independently with dignity. \\r\r
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The providers will be expected to show a commitment to partnership working, quality assurance and continuous improvement. Performance will be monitored through self-assessment and the departments monitoring process for domiciliary care providers. \\r\r
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The two contracts relate to geographical areas within Hartlepool, with one designated service provider in each area having specific contractual responsibilities. \\r\r
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Utilisation within the areas has remained fairly static with average hours delivered in each area in the region in the last 12 months of around 1900 - 2100 per week. The number of users within each geographical area range between 400 - 540 over ther last year.\\r\r
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The Council will allocate the geographical area to the successful providers.\\r\r
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The successful providers will be required to accept all referrals from the Council for any service user within their contracted geographical area unless following assessment they are unable to meet the persons needs. The service must be provided within 48 (forty eight) hours of receipt of the referral. There may be occasion where referrals are made to providers outside of their geographical area. Acceptance of these referrals will be at the providers discretion. \\r\r
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Organisations wishing to register an interest and download the tender documentation, should apply via the NEPO Portal only.\\r\r
www.qtegov.com - Domiciliary Care Services - Reference DN 639360\\r\r
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All completed documentation must be returned via the NEPO Portal Only and by no later than Friday, 2nd December 2022\\r\r
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For guidance notes on how to register onto the NEPO Portal please follow link below: -\\r\r
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https://procontract.due-north.com/SupplierRegistration/Register\\r\r
More information
Previous notice about this procurement
- Awarded contract
- Published 6 December 2023
About the buyer
Contact name
Karen Cooper
Address
Civic Centre
Victoria Road
Hartlepool
TS24 8AY
United Kingdom
Telephone
+44 1429523009
karen.cooper@hartlepool.gov.uk
Website
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Closing: 2 December 2022, 2pm
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