ESMCP MCX Dispatcher and Related Services

Contract summary

Industry

• Communication software development services - 72212510

Location of contract

North East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South West, Scotland, Wales

Value of contract

£11,300,000

Procurement reference

tender_384739/1504274

Published date

12 August 2025

Closing date

9 July 2025

Closing time

3pm

Contract start date

10 July 2025

Contract end date

9 July 2030

Contract type

Service contract

Procedure type

Competitive procedure with negotiation (above threshold)

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

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Description

This Notice relates to the award of a contract for an MCX Dispatcher and related services to be provided to the Emergency Services Mobile Communications Programme (ESMCP). The supplier will provide a standalone, MCX Dispatcher product which allows a desk based operator the ability to access and utilise the supervisory and control elements of the MCX services and capabilities of the Emergency Services Network (ESN) via a graphical user interface.

The proposed solution will initially be used as a test tool by the ESMCP programme and is then intended to be deployed to the existing emergency service control rooms (in limited numbers per control room) during the transition from Airwave to ESN.

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More information

Attachments

• ESMCP MCX Dispatcher - Core Terms_Redacted.pdf
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• ESMCP MCX Dispatcher - Schedule 1 (Definitions)_Redacted.pdf
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• ESMCP MCX Dispatcher - Schedule 10 (Notified Key Sub-Contractors)_Redacted.pdf
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• ESMCP MCX Dispatcher - Schedule 11 (Third Party Contracts)_Redacted.pdf
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• ESMCP MCX Dispatcher - Schedule 12 (Software)_Redacted.pdf
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• ESMCP MCX Dispatcher - Schedule 13 (Implementation Plan)_Redacted.pdf
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• ESMCP MCX Dispatcher - Schedule 14 (Testing Procedures)_Redacted.pdf
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• ESMCP MCX Dispatcher - Schedule 15 (Charges and Invoicing)_Redacted.pdf
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• ESMCP MCX Dispatcher - Schedule 16 (Payments on Termination)_Redacted.pdf
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• ESMCP MCX Dispatcher - Schedule 17 (Benchmarking)_Redacted.pdf
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• ESMCP MCX Dispatcher - Schedule 18 (Financial Distress)_Redacted.pdf
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• ESMCP MCX Dispatcher - Schedule 19 (Financial Reports and Audit Rights)_Redacted.pdf
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• ESMCP MCX Dispatcher - Schedule 2 (Services Description)_Redacted.pdf
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• ESMCP MCX Dispatcher - Schedule 20 (Anticipated Savings)_Redacted.pdf
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• ESMCP MCX Dispatcher - Schedule 21 (Governance)_Redacted.pdf
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• ESMCP MCX Dispatcher - Schedule 22 (Change Control Procedure)_Redacted.pdf
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• ESMCP MCX Dispatcher - Schedule 23 (Dispute Resolution Procedure)_Redacted.pdf
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• ESMCP MCX Dispatcher - Schedule 24 (Reports and Records Provisions)_Redacted.pdf
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• ESMCP MCX Dispatcher - Schedule 25 (Exit Management)_Redacted.pdf
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• ESMCP MCX Dispatcher - Schedule 26 (Service Continuity Plan and Corporate Resolution Planning)_Redacted.pdf
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• ESMCP MCX Dispatcher - Schedule 27 (Conduct of Claims)_Redacted.pdf
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• ESMCP MCX Dispatcher - Schedule 28 (Staff Transfer)_Redacted.pdf
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• ESMCP MCX Dispatcher - Schedule 29 (Key Personnel)_Redacted.pdf
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• ESMCP MCX Dispatcher - Schedule 3 (Performance Levels)_Redacted.pdf
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• ESMCP MCX Dispatcher - Schedule 30 (Deed of Guarantee)_Redacted.pdf
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• ESMCP MCX Dispatcher - Schedule 31 (Processing Personal Data)_Redacted.pdf
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• ESMCP MCX Dispatcher - Schedule 32 (Intellectual Property Rights)_Redacted.pdf
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• ESMCP MCX Dispatcher - Schedule 4 (Standards)_Redacted.pdf
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• ESMCP MCX Dispatcher - Schedule 5 (Security Management)_Redacted.pdf
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• ESMCP MCX Dispatcher - Schedule 6 (Insurance)_Redacted.pdf
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• ESMCP MCX Dispatcher - Schedule 7 (Authority Responsibilities)_Redacted.pdf
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• ESMCP MCX Dispatcher - Schedule 8 (Supplier Solution)_Redacted.pdf
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• ESMCP MCX Dispatcher - Schedule 9 (Commercially Sensitive Information)_Redacted.pdf
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Award information

Awarded date

10 July 2025

Contract start date

10 July 2025

Contract end date

9 July 2030

Total value of contract

£11,300,000

This contract was awarded to 1 supplier.

Leonardo UK Limited

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About the buyer

Contact name

Emergency Services Mobile Communications Programme (ESMCP)

Address

Floor 5, 5 Endeavour Square, Stratford
London
E20 1JN
England

Email

esmcpcommercial@homeoffice.gov.uk