Published date: 15 July 2019

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 10 July 2019

Contract summary

Industry

  • Research and development services and related consultancy services - 73000000

Location of contract

London

Value of contract

£154,345

Procurement reference

tender_141474/784061

Published date

15 July 2019

Closing date

10 July 2019

Contract start date

15 July 2019

Contract end date

31 December 2019

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

MP Customer Service Division (CSD) and the wider MP Directorate, requires the services of subject matter expert resources to provide 7 months of specialist external CRM training, process review and technical advice to assist in the delivery of CRM rollout across Major Projects (MP) and optimise integration with the Operations CRM system. This work will also review and optimise business as usual (BAU) owner processes to help secure future organisational self-sufficiency in this field within Highways England.

More information

Attachments

Award information

Awarded date

12 July 2019

Contract start date

15 July 2019

Contract end date

31 December 2019

Total value of contract

£154,345.10

This contract was awarded to 1 supplier.

Atkins

Address

London

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Address

The Cube
Birmingham
B1 1RN
England

Email

SPATS_Framework_Lot1@highwaysengland.co.uk