Published date: 10 November 2025

Open opportunity - This means that the contract is currently active, and the buying department is looking for potential suppliers to fulfil the contract.


Closing: 24 November 2025, 4pm

Contract summary

Industry

  • Software package and information systems - 48000000

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

United Kingdom

Value of contract

£4,000,000

Procurement reference

1266

Published date

10 November 2025

Closing date

24 November 2025

Closing time

4pm

Contract start date

1 April 2026

Contract end date

31 March 2029

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

The Charity Commission Strategy 2024-2029 (https://www.gov.uk/government/publications/charity-commission-strategy-2024-2029) sets out the ambition to embrace technological innovation and strengthen how data is used across the organisation.

The overarching vision for the programme is to:

1) Strengthen Public Trust & Deliver Meaningful Impact
2) Create simple Services for Smarter Regulation
3) Empower People & Build Organisational Excellence

This vision will be achieved by:

- Improving user experience for charities and their trustees
- Using technology to enable better use of resources and expertise
- Improving the quality of data and building trust in it
- Being an intelligent, joined up regulator working with government departments to integrate services

The programme goes beyond technology to a pure transformation, considering business processes and ways of working to provide a truly transformed user-centric set of services for trustees and charities across England and Wales.

All of our digital services and casework activities are in scope of this programme, further information of these services can be found on our GOV.UK web site https://www.gov.uk/government/organisations/charity-commission/about/about-our-services

From a technology perspective, all software runs on Microsoft Azure, and our core case management platform is built on Dynamics 365. We currently use Liferay as a Digital Experience Platform. We are building new digital service front-ends using Spring Boot. All digital services must meet GDS standards.

The first opportunity under the programme is now open for responses, see https://redirect.contractawardservice.crowncommercial.gov.uk/digital-outcomes/opportunities/opportunity-details/project/69378 for further information.

More information

Previous notice about this procurement

Charity Commission Digital Transformation Programme

  • Future opportunity
  • Published 20 August 2025, last edited 7 November 2025

How to apply

Follow the instructions given in the description or the more information section.

About the buyer

Contact name

Ed Butler

Address

Redgrave Court
Merton Road, Bootle
Liverpool
L20 7HS
England

Email

Procurement@charitycommission.gov.uk

Website

https://www.gov.uk/government/organisations/charity-commission