Published date: 20 August 2025
Open future opportunity - This means that the buyer is not yet ready to invite bid applications but early notification has been provided and some dialogue may be possible.
Contract summary
Industry
Software package and information systems - 48000000
IT services: consulting, software development, Internet and support - 72000000
Location of contract
United Kingdom
Value of contract
£9,500,000
Procurement reference
1266
Published date
20 August 2025
Approach to market date
24 November 2025
Contract start date
1 April 2026
Contract end date
31 March 2029
Procedure type
Call-off from a framework agreement
A mini-competition or direct purchase from a pre-established framework agreement.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
The Charity Commission Strategy 2024-2029 (https://www.gov.uk/government/publications/charity-commission-strategy-2024-2029) sets out the ambition to embrace technological innovation and strengthen how data is used across the organisation.
The overarching vision for the programme is to:
1) Strengthen Public Trust & Deliver Meaningful Impact
2) Create simple Services for Smarter Regulation
3) Empower People & Build Organisational Excellence
This vision will be achieved by:
- Improving user experience for charities and their trustees
- Using technology to enable better use of resources and expertise
- Improving the quality of data and building trust in it
- Being an intelligent, joined up regulator working with government departments to integrate services
The programme goes beyond technology to a pure transformation, considering business processes and ways of working to provide a truly transformed user-centric set of services for trustees and charities across England and Wales.
All of our digital services and casework activities are in scope of this programme, further information of these services can be found on our GOV.UK web site https://www.gov.uk/government/organisations/charity-commission/about/about-our-services
From a technology perspective, all software runs on Microsoft Azure, and our core case management platform is built on Dynamics 365. We currently use Liferay as a Digital Experience Platform. We are building new digital service front-ends using Spring Boot. All digital services must meet GDS standards.
Please note it is our intention to compete via CCS's Digital Outcomes and Specialists Framework.
Prospective suppliers are asked to contact the email address provided to confirm their interest after which they will be sent a set of questions for response via MS Forms. Responses should be submitted by no later than close of play 10th September.
More information
Spend profile
| Financial year | Budget |
|---|---|
| 2026/2027 | £500,000 |
| 2027/2028 | £5,000,000 |
| 2028/2029 | £4,000,000 |
How to apply
Follow the instructions given in the description or the more information section.
About the buyer
Contact name
Ed Butler
Address
Redgrave Court
Merton Road, Bootle
Liverpool
L20 7HS
England
Procurement@charitycommission.gov.uk
Website
https://www.gov.uk/government/organisations/charity-commission
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Approach to market date: 24 November 2025
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