Published date: 31 December 2019

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 18 April 2019

Contract summary

Industry

  • Software package and information systems - 48000000

  • Community health services - 85323000

Location of contract

East Midlands

Value of contract

£450,000

Procurement reference

TD1343

Published date

31 December 2019

Closing date

18 April 2019

Contract start date

1 April 2020

Contract end date

31 March 2025

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

Tenders were invited for the supply of a telecare system comprising a call handling platform and the central equipment to operate the platform. The system is required to maintain compatibility with existing telecare equipment, and with additional compatible peripheral equipment to be purchased in the future (separate to this tender exercise and contract).

Derby City Council Carelink provides a non-statutory community alarm call handling service, and installs telecare equipment to help people remain independent in their own homes. The current IT system is a call handling platform for managing alerts raised from community equipment installed in customers' homes. The system is hosted on a separate network with its own servers in the Council House, which are approaching the end of their life. Derby City Council therefore need to replace the existing system, maintaining compatibility with existing telecare equipment and to be compatible with telecare equipment procured in the future. The contract will be for call handling platform and the central equipment to operate the platform.

The system needs to enable team members to programme equipment on site and remotely access the call handling system, and the Supplier is required to implement the newly procured system with Carelink

There is a maximum budget of £150,000 for the implementation, and although annual budgets for the support and maintenance have not yet been finalised for the potential maximum length of the contract, it is anticipated the annual level of funding will not exceed £30,000. The total contract value has therefore been set at £450,000.

There will be options to extend the contract for up to five years in annual increments, subject to satisfactory performance and business needs. The maximum contract term is ten years.

More information

Previous notice about this procurement

Telecare System

  • Opportunity
  • Published 21 March 2019

Award information

Awarded date

18 October 2019

Contract start date

1 April 2020

Contract end date

31 March 2024

Total value of contract

£450,000

This contract was awarded to 1 supplier.

Legrand Electric Ltd

Address

20 Great King Street North
B70 0EB
GB

Reference

Companies House number: 115834

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Andrew Grover

Address

Corporation Street
Derby
DE12FS
England

Telephone

01332640768

Email

procurement@derby.gov.uk