Published date: 23 August 2021

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 9 April 2021, 12pm

Contract summary

Industry

  • Postal services - 64110000

Location of contract

London

Value of contract

£95,583

Procurement reference

tender_248275/990872

Published date

23 August 2021

Closing date

9 April 2021

Closing time

12pm

Contract start date

1 October 2021

Contract end date

30 September 2026

Contract type

Service contract

Procedure type

Open procedure (below threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

**Please Note** This is an award notice and the opportunity is now closed.

The City of London Corporation (the City) invited Tenders for the provision of a Revenues Print and Mailing Service.

City Revenues is responsible for the collection of most income due to the City of London Corporation: Council Tax, NNDR (Business Rates), Commercial Rents, Residential Service Charges and Sundry Debts.

The required Service will cover daily, annual billing and ad hoc printing of multiple personalised bills, reminders, recovery and survey documentation, including where required, personalised payment documentation for NNDR, BIDs and Council Tax. Annual Billing for NNDR, BID, and Council Tax are critical annual processes which cannot fail. Full end to end Annual Billing testing is a key Service requirement as well as meeting live annual billing deadlines.

The initial Service may be extended to other documents issued by City Revenues such as Commercial Rents and Sundry Debts at the request of the City Revenues Management Team during the length of the Contract.

The Service will also include printing and dispatch of one-off or mail merge personalised documents using a Hybrid Mail solution.

The Service required a robust daily document control and balancing process including dispatch to Postal Provider is essential to allow an audit trail for recovery processes.

The duration of the contract is five (5) years, with the option to extend up to two (2) further years in annual increments. The Contract is intended to commence 1st October 2021 to 30th September 2026.

More information

Previous notice about this procurement

Revenues Print and Mailing Service for the City of London

  • Opportunity
  • Published 5 March 2021

Award information

Awarded date

20 August 2021

Contract start date

1 October 2021

Contract end date

30 September 2026

Total value of contract

£95,583

This contract was awarded to 1 supplier.

DSI Billing Services Ltd

Address

Evolution House, Choats Road, Dagenham

Reference

Companies House number: 03823171

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Contact name

Chris Mulhall, Category Manager, City Procurement

Address

City of London Corporation, Guildhall, PO Box 270
London
EC2P 2EJ
England

Telephone

+442073321420

Email

Chris.mulhall@cityoflondon.gov.uk