Published date: 27 April 2018

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 21 October 2016

Contract summary

Industry

  • Administrative services for business operations - 75112000

Location of contract

London

Value of contract

£700,000

Procurement reference

2016-121442

Published date

27 April 2018

Closing date

21 October 2016

Contract start date

1 October 2017

Contract end date

30 September 2024

Contract type

Service contract

Procedure type

Restricted procedure

A two-stage procedure, where the first stage is used to select suppliers, who are then invited to bid in the second stage.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

London Councils invites Tenders for the provision of a managed service to support the operation andadministration of the Freedom Pass scheme and other transport and mobility services including Taxicard.Detailed requirements for the system and hosted service are set out in the tendering documents.
The specification for this contract is split into four services areas;
1. Application processing, data capture and data management,
2. Card production and dispatch,
3. Customer service centre, and,
4. Call down services in areas 1, 2, and 3 for other London Councils' transport and mobility schemes.
The Contract Period is for an initial period of five years, starting in October 2017, with an option, at LondonCouncils' discretion, to extend the initial period by yearly periods not exceeding two years in aggregate.

More information

Previous notice about this procurement

Freedom Pass and other Transport and Mobility Managed Services

  • Opportunity
  • Published 21 September 2016

Award information

Awarded date

23 March 2017

Contract start date

1 October 2017

Contract end date

30 September 2024

Total value of contract

£5,000,000

This contract was awarded to 1 supplier.

ESP Systex LTD

Address

68 - 74 Holderness Road
Hull
East Yorkshire
HU9 1ED

Reference

Companies House number: 01599791

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Hannah Davies

Address

59 1/2 Southwark Street
London
SE1 0AL
England

Email

TMtenders@londoncouncils.gov.uk

Website

http://www.londoncouncils.gov.uk/who-we-are/about-us/tenders-and-expressions-interest/invitation-tender-freedom-pass-and-other