Published date: 21 September 2016
This notice was replaced on 21 September 2016
This notice does not contain the most up-to-date information about this procurement. The most recent notice is:
Awarded contract (published 27 April 2018)
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
Administrative services for business operations - 75112000
Location of contract
London
Value of contract
£700,000
Procurement reference
2016-121442
Published date
21 September 2016
Closing date
21 October 2016
Contract start date
1 October 2017
Contract end date
30 September 2024
Contract type
Service contract
Procedure type
Restricted procedure
A two-stage procedure, where the first stage is used to select suppliers, who are then invited to bid in the second stage.
Contract is suitable for SMEs?
No
Contract is suitable for VCSEs?
No
Description
London Councils invites Tenders for the provision of a managed service to support the operation andadministration of the Freedom Pass scheme and other transport and mobility services including Taxicard.Detailed requirements for the system and hosted service are set out in the tendering documents.
The specification for this contract is split into four services areas;
1. Application processing, data capture and data management,
2. Card production and dispatch,
3. Customer service centre, and,
4. Call down services in areas 1, 2, and 3 for other London Councils' transport and mobility schemes.
The Contract Period is for an initial period of five years, starting in October 2017, with an option, at LondonCouncils' discretion, to extend the initial period by yearly periods not exceeding two years in aggregate.
About the buyer
Contact name
Hannah Davies
Address
59 1/2 Southwark Street
London
SE1 0AL
England
TMtenders@londoncouncils.gov.uk
Website
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