Published date: 21 September 2017
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
IT services: consulting, software development, Internet and support - 72000000
Research and development services and related consultancy services - 73000000
Design consultancy services - 79415200
E-learning services - 80420000
Training services - 80500000
Health services - 85100000
Social work and related services - 85300000
Other community, social and personal services - 98000000
Location of contract
North West
Value of contract
£2,065,000 to £4,952,000
Procurement reference
L16-24
Published date
21 September 2017
Closing date
24 October 2017
Contract start date
28 March 2018
Contract end date
28 August 2025
Contract type
Service contract
Procedure type
Innovation partnership (above threshold)
There is a need to purchase a good or service that is unavailable on the market. A number of companies may participate throughout the process.
This procedure can be used for procurements above the relevant contract value threshold.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
Yes
Description
NHS West Lancashire CCG - iHELP Community Pain Management
NHS Midlands and Lancashire Commissioning Support Unit are conducting this procurement on behalf of West Lancashire Clinical Commissioning Group.
The service is required to be a single point of access for all chronic pain referrals to ensure that only appropriate referrals are forwarded to secondary care and the majority of patients are managed and cared for outside secondary care.
The project aims to meet the needs of patients with chronic pain, for example providing advice around physical activity, nutritional and psychological needs and the use of tools and technology to help them self manage the pain they are experiencing.
The NHS England 5 Year Forward View recommends patients "with long-term conditions" are empowered and also recognises the importance of "promoting wellbeing and independence". It also states that "patients should have direct control over care provided to them".
NHS West Lancashire CCG's commissioning intentions include an aspiration to remodel chronic pain services to help contribute to the triple aim of improved population health, high quality holistic care for patients and reduced cost. The remodelled service should be developed giving due consideration to the four pillars of the CCG's overarching clinical strategy as set out below:
• Collective accountability.
• Care co-ordination.
• Population management.
• Progressive IT infrastructure.
Also considering working closely with health and social care and linking with other services in the health economy as necessary to ensure cohesion and integration for the benefit of the patients.
The Vision also describes how it will be essential to demonstrate how services will be provided sensitive to local health and service need, addressing health inequalities, wrapped around the patient and focussed on our neighbourhoods; whilst also contributing to time savings in Primary Care and a reduction in attendance at A&E for chronic pain.
Further information is available below and in the attachments associated with this notice.
To find out more or to respond to this opportunity please visit the NHS Midlands and Lancashire CSU e-sourcing portal at https://mlcsu.bravosolution.co.uk
Potential suppliers should be aware that clarifications to the PQQ documents should be submitted before 19/10/2017 14:00 and PQQ responses should be submitted before 24/10/2017 14:00.
More information
Attachments
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- PQQ iHELP .pdf
- Tender notice
- PQQ iHELP
-
- Appendix A - Draft iHELP minimum requirements whole project.pdf
- Tender notice
- Appendix A - Draft iHELP minimum requirements whole project
-
- Appendix B -Draft iHELP Design Phase 1 minimum requirements.pdf
- Tender notice
- Appendix B - Draft iHELP Design Phase 1 minimum requirements
-
- Appendix C - Draft Non Clinical Services Contract Phase 1 and 2.pdf
- Tender notice
- Appendix C - Draft Non Clinical Services Contract Phase 1 and 2
-
- Appendix D - Draft General Conditions Phase 2 and 3.pdf
- Tender notice
- Appendix D - Draft General Conditions Phase 2 and 3
-
- Appendix E - Draft Service conditions Phase 2 and 3.pdf
- Tender notice
- Appendix E - Draft Service Conditions Phase 2 and 3
-
- Appendix F - Draft Particulars Phase 2 and 3.pdf
- Tender notice
- Appendix F - Draft Particulars Phase 2 and 3
-
- Appendix G - Draft Deed of Guarantee.pdf
- Tender notice
- Appendix G - Draft Deed of guarentee
-
- Appendix H - Draft iHELP Financial Envelope.pdf
- Tender notice
- Appendix H - Draft iHELP Financial Envelope
-
- Appendix I - Draft Schedule of Rates Phase 1.pdf
- Tender notice
- Appendix I - Draft Schedule of Rates Phase 1
-
- Appendix J - Draft Secondary Care Pain Management Data.xlsx
- Tender notice
- Appendix J - Draft Secondary care pain management data
-
- Appendix K - PQQ questions final.pdf
- Tender notice
- Appendix K - PQQ questions
-
- Appendix L - Draft ITT Phase 1 questions.pdf
- Tender notice
- Appendix L - Draft ITT Phase 1 questions
-
- Appendix M - Supplier day presentation.pdf
- Tender notice
- Appendix M - Supplier day presentation - Historical information on the supplier day has been provided for transparency purposes. Approach is superseded by the minimum requirements
-
- Appendix N - Supplier day questions and answers.pdf
- Tender notice
- Appendix N - Supplier day questions and answers - Historical information on the supplier day has been provided for transparency purposes. Approach is superseded by the minimum requirements
-
- Appendix O - Supporting information.pdf
- Tender notice
- Appendix O - Supporting information - Historical information on the supplier day has been provided for transparency purposes. Approach is superseded by the minimum requirements
-
- Appendix P - Prescribing Data - Contracts Finder.xlsb
- Tender notice
- Appendix P - Prescribing data
Links
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- https://mlcsu.bravosolution.co.uk
- Tender notice
- MLCSU Tendering portal to participate in this opportunity
Additional text
-
The Supplier should share the CCG's vision for change and be willing to work with the CCG to drive the transformational change, understanding the need for whole system transformation including:
Changing cultural beliefs and behaviours across organisational boundaries and throughout the healthcare system.
Providing modern and innovative IT enabled healthcare services which supports patients at all levels of complexity to remain at the highest level of independence that they can achieve.
Integrating a range of health, social care and third sector services.
Influencing supply chain organisations to deliver better outcomes for patients.
The Supplier service will be expected to deliver the expectations set out in the minimum requirements.
The service may also include access to hydrotherapy, sports massage, coaching support, joint and soft tissue injections, exercise classes, diet and cooking advice, weight loss support, physiotherapy, palates, yoga, relaxation techniques, mindfulness, medication reviews, signposting to community activities, counselling, anger management, advice of using mobility aids, benefits advice, form filing advice, peer support, social isolation support, employment guidance and other social prescribing opportunities.
Details of the draft minimum requirements shall be included in the procurement documents.
The project is being procured utilising the provisions of the Innovation Partnership procedure, details of the phasing of various phases of the Innovation Partnership shall be provided in the procurement documents.
The design contract (phase 1) is for a period of up to 3 months, the pilot contract (phase 2) is for a period of up to 2 years and the delivery contract (phase 3) is for a period of up to 3 years with the opportunity to extend this phase for an additional period of 2 years.
Since the estimated value of the opportunity is driven by the potential Suppliers ability to transfer patients from primary and secondary care into the new service the estimated budget for the entire project is variable but expected to be between £2,065,000 and £4,252,000. Further details of the affordability envelope and supporting financial data are available within the procurement documents.
The Contracting Authority reserves the right to extend the scope of this pain management service to include a social prescribing service. The potential maximum whole life value of the extended scope of the social prescribing service may be as much as an additional £700,000 for all the phases of contract.
Type of procedure - OJEU Innovation Partnership
Historical information on the supplier day has been provided for transparency purposes. Approach is superseded by the minimum requirements
About the buyer
Contact name
Procurement department
Address
Midlands and Lancashire Commissioning Support Unit
Lancashire Business Park
Leyland, Preston
PR26 6TR
England
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Closing: 24 October 2017