Published date: 17 January 2023

Last edited date: 21 July 2023

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 22 December 2022, 5pm

Contract summary

Industry

  • Business services: law, marketing, consulting, recruitment, printing and security - 79000000

Location of contract

United Kingdom

Value of contract

£109,900

Procurement reference

CW84432

Published date

17 January 2023

Closing date

22 December 2022

Closing time

5pm

Contract start date

1 January 2023

Contract end date

31 December 2023

Contract type

Supply contract

Procedure type

Call-off from a dynamic purchasing system

A mini-competition or direct purchase from a pre-established dynamic purchasing system.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

To support the Director in this critical role the requirement is for an enterprise, executive advisory relationship and thinking partner. HMRC are procuring specialists in executive research, insight, and benchmarking data, as well as access advice, and networking from industry peers within the field of Customer Service provision.

Support required will include specialist executive, insight, and advice to optimise both HMRC's general Customer Service provision and operational delivery. In addition, HMRC would expect to be able to access further additional resources through the relationship including: a wide range of Peer and Expert Practitioner research, enterprise thinking events and meetings, written and digital learning content.

More information

Attachments

Award information

Awarded date

30 December 2022

Contract start date

1 January 2023

Contract end date

31 December 2023

Total value of contract

£109,900

This contract was awarded to 1 supplier.

Gartner UK Ltd.

Address

Tamesis, The Glanty, Egham, Surrey, TW20 9AH, UK

Reference

Companies House number: 2266016

Value of contract

£109,900

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Fintan Bradley

Address

Customs House Annexe,20 Lower Thames Street
LONDON
SS991AA
England

Email

fintan.bradley@hmrc.gov.uk