Published date: 9 August 2022

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 28 July 2022, 12pm

Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

SW1H 9NA

Value of contract

£2,455,845 to £6,665,865

Procurement reference

tender_311163/1096412

Published date

9 August 2022

Closing date

28 July 2022

Closing time

12pm

Contract start date

1 August 2022

Contract end date

31 March 2023

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

The Buyer is facing a significant pressure to stabilise services and improve performance effectivenessin the wake of the pandemic; respond to a surge in demand; and address growing backlogs across productsIn response to this, the Permanent Secretary commissioned the data reviewto better under-stand and identify how the Department can:o allocate resource to meet Buyer's strategic objectives in the most effective way; and o monitor performance, produc-tivity and effectiveness of Buyer service delivery teams. Through the Buyer's discovery and 2 trial Minimum Viable Products (MVPs) the Buyer identified ways to address these gaps which is effective. The components tested in the MVPs have been shown to deliver value to the business. The Buyer now have approval to progress with the Insight and Performance Programme identifying outcome focussed KPIs, delivering the right data and insights to support decision makers across the department.

More information

Attachments

Award information

Awarded date

28 July 2022

Contract start date

1 August 2022

Contract end date

31 March 2023

Total value of contract

£2,455,845

This contract was awarded to 1 supplier.

Capgemini UK plc

Address

1 Forge End Woking Surrey GU21 6DB

Reference

No reference - other

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Address

Peel Park Brunel Way
Blackpool
FY4 5ES
England

Email

adrian.sage@dwp.gov.uk