Published date: 12 January 2018

Closed early engagement


Closing date: 31 January 2018

Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

East Midlands, East of England

Procurement reference

HDSM090118

Published date

12 January 2018

Closing date

31 January 2018

Description

LGSS, is the shared services venture for partners Cambridgeshire County Council (CCC), Northamptonshire County Council (NCC), and Milton Keynes Council (MKC).

LGSS IT currently run multiple IT Helpdesks providing support to some 20,000 end users across multiple local government and Healthcare sites using a mix of Helpdesk call recording software.

LGSS wish to explore the market options/solutions that are available to enable the implementation of a standardised system across all of the Helpdesks.

Please see the attached documentation for details of our requirements.

More information

Attachments

About the buyer

Contact name

Kevin Halls

Address

Shire Hall
Cambridge
CB3 0AP
England

Email

kevin.halls@cambridgeshire.gov.uk