Published date: 12 October 2020
Awarded contract - This means that the contract has been awarded to a supplier.
Contract summary
Industry
IT services: consulting, software development, Internet and support - 72000000
Location of contract
BS1 6PN
Value of contract
£1,000,000
Procurement reference
17/2/971
Published date
12 October 2020
Closing date
6 September 2020
Closing time
11:59pm
Contract start date
7 October 2020
Contract end date
30 September 2022
Contract type
Service contract
Procedure type
Call-off from a framework agreement
A mini-competition or direct purchase from a pre-established framework agreement.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
The Planning Inspectorate deals with planning appeals in England and Wales. The Operational Delivery Transformation programme (ODT) is transforming the Inspectorate's end-to-end appeals management to:
o Make it easier and quicker for our customers to do business with us;
o Support our staff to work as efficiently and effectively as possible;
o Maximise the use of digital opportunities; and
o Provide excellent value for money to the taxpayer.
Problem to be solved
The current appeals service takes too long, is confusing for citizens and is inefficient.
Who the users are and what they need to do
o As a citizen, I need to know my options when a householder planning decision is made, so that I know if I should appeal it
o As a citizen, I need to appeal a householder planning decision, so that I can challenge my Local Planning Authority decision
o As a Local Planning Authority, I need to provide a response to an appeal, so that I can give the reasons for my decision.
o As an Inspector, I need to have the relevant information I need, so that I can make a decision on the appeal.
Awarded under DOS 4 framework.
More information
Attachments
-
- 20200805 Beta Partner Requirement Stage 1 .pdf
- Bidding documents
-
- Stage 2 requirement.pdf
- Bidding documents
-
- Annex A - story map.pdf
- Bidding documents
Award information
Awarded date
7 October 2020
Contract start date
7 October 2020
Contract end date
30 September 2022
Total value of contract
£1,000,000
This contract was awarded to 1 supplier.
Difrent Ltd
Address
141-143 Shoreditch High Street London E1 6JE
Reference
Companies House number: 09227500
Supplier is SME?
Yes
Supplier is VCSE?
No
About the buyer
Contact name
Julie Oakes
Address
2 Temple Quay The Square
BRISTOL
BS16PN
England
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Closing: 6 September 2020, 11:59pm