Published date: 12 October 2020

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 6 September 2020, 11:59pm

Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

BS1 6PN

Value of contract

£1,000,000

Procurement reference

17/2/971

Published date

12 October 2020

Closing date

6 September 2020

Closing time

11:59pm

Contract start date

7 October 2020

Contract end date

30 September 2022

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

The Planning Inspectorate deals with planning appeals in England and Wales. The Operational Delivery Transformation programme (ODT) is transforming the Inspectorate's end-to-end appeals management to:

o Make it easier and quicker for our customers to do business with us;
o Support our staff to work as efficiently and effectively as possible;
o Maximise the use of digital opportunities; and
o Provide excellent value for money to the taxpayer.

Problem to be solved

The current appeals service takes too long, is confusing for citizens and is inefficient.

Who the users are and what they need to do

o As a citizen, I need to know my options when a householder planning decision is made, so that I know if I should appeal it
o As a citizen, I need to appeal a householder planning decision, so that I can challenge my Local Planning Authority decision
o As a Local Planning Authority, I need to provide a response to an appeal, so that I can give the reasons for my decision.
o As an Inspector, I need to have the relevant information I need, so that I can make a decision on the appeal.

Awarded under DOS 4 framework.


More information

Attachments


Award information

Awarded date

7 October 2020

Contract start date

7 October 2020

Contract end date

30 September 2022

Total value of contract

£1,000,000

This contract was awarded to 1 supplier.

Difrent Ltd

Address

141-143 Shoreditch High Street London E1 6JE

Reference

Companies House number: 09227500

Supplier is SME?

Yes

Supplier is VCSE?

No


About the buyer

Contact name

Julie Oakes

Address

2 Temple Quay The Square
BRISTOL
BS16PN
England

Email

julie.oakes@planninginsectorate.gov.uk