Published date: 2 July 2020
Awarded contract - This means that the contract has been awarded to a supplier.
Contract summary
Industry
IT services: consulting, software development, Internet and support - 72000000
Location of contract
United Kingdom, Isle of Man, Channel Islands
Value of contract
£40,000,000
Procurement reference
FSCS 382
Published date
2 July 2020
Closing date
26 September 2019
Contract start date
25 May 2020
Contract end date
24 May 2025
Contract type
Service contract
Procedure type
Competitive procedure with negotiation (above threshold)
Anyone may ask to participate, but only those who are pre-selected will be invited to submit initial tenders and to negotiate.
This procedure can be used for procurements above the relevant contract value threshold.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
Yes
Description
FSCS' 2 major IT contracts, application development/test and IT Hosting services, are coming to an end. The organisation is embarking on a new strategy for the 2020's and an ambitious programme to transform the way in which we serve our customers. Although these contracts adequately support the delivery of current operational services, the organisation needs a new strategic technology partner to meet its changing needs for the 2020's.
As a result, FSCS is looking at evolving the way to source and deliver its IT services. Our aim is to secure a strategic technology partner.
FSCS currently performs a range of functions in-house, as well as those currently outsourced. FSCS' aim, over the life of the contract, is to develop the right mix of services to be performed either in-house or to be outsourced to a partner. In determining the most appropriate approach, it will be necessary to accommodate:
- FSCS' ambition to exploit the benefits of a cloud-based environment,
- the potential replacement of our FSCS main claims technology platforms as part of our ongoing service transformation,
- FSCS' desire to embrace, where appropriate, new innovative technologies.
Potential service providers should note that this procurement is not looking to simply re-let the existing contracts but is looking for a long term 'Strategic Partner' who can support FSCS to fulfil the CIO Strategy for the future.
The scope of the services is split into 3 areas: foundation services, transformation services and future services.
Foundation services:
FSCS requires several services to be in place, or to be available, from the start of the contract. This includes:
- strategic partnership,
- software development lifecycle,
- personnel - time and materials,
- hardware and software,
- microsoft azure and office 365 Support.
Transformation services:
In order to deliver FSCS' strategic vision we recognise there are areas of our technology that require transformation. We expect the transformation to start when the contract starts, and the initial phases to be costed, but for each subsequent phase to be agreed and costed as we move through the transformation. This includes:
- selection, implementation and support of claims platform
- cloud assessment, migration and support.
Future services:
Future services are areas of technology provision that might be moved into this contract over time but would be agreed on a case by case basis. We have laid out the potential scope of these services, so suppliers have an upfront view of what additional services might be available over the life of the contract. This includes but not limited to:
- IT service functions,
- support for finance solutions,
- infrastructure services,
- service desk/ITSM tooling.
More information
Previous notice about this procurement
- Opportunity
- Published 26 August 2019
Links
-
- https://ted.europa.eu/udl?uri=TED:NOTICE:305297-2020:TEXT:EN:HTML
- Award notice
- Link to OJEU award notice
Additional text
-
There will be an option for FSCS to extend the contract on 2 occasions for a maximum duration of 12 months on each of those occasions, therefore making the effective service term a potential total term of 7 years.
The contract value is an estimate based on the duration including extension options.
FSCS may require the supplier to provide additional services in order to meet future changes in demands/needs or new initiatives. Any such modification shall be in the terms of Regulations 72 of the Public Contract Regulations 2015.
Award information
Awarded date
22 June 2020
Contract start date
22 June 2020
Contract end date
21 June 2025
Total value of contract
£40,000,000
This contract was awarded to 1 supplier.
Capgemini UK Plc
Address
1 Forge End, Woking
Surrey
GU21 6DBReference
Companies House number: 00943935
Supplier is SME?
No
Supplier is VCSE?
No
About the buyer
Contact name
Chris Sutherland
Address
10th Floor, Beaufort House
15 St. Botolph Street
LONDON
EC3A 7QU
England
Telephone
0207 375 8194
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Closing: 26 September 2019