Published date: 29 May 2020

This notice was replaced on 12 October 2021

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 16 May 2022)

Awarded contract - This means that the contract has been awarded to a supplier.


Contract summary

Industry

  • System and support services - 72250000

  • Systems support services - 72253200

  • Software support services - 72261000

Location of contract

North West, London, Scotland, Wales

Value of contract

£90,000 to £220,000

Procurement reference

EHRC-DN472142-21241997

Published date

29 May 2020

Closing date

15 April 2020

Contract start date

22 May 2020

Contract end date

21 May 2022

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

The Commission is seeking to engage a suitably qualified and experienced Contractor to provide licensing and support services for its finance systems. Services will include and not be limited to software training, best practice advice and guidance about upgrading and patching. The Contractor will also source software patches and provide timely notifications regarding systems' maintenance. Support extends to the Commission's in-house ICT Service Desk acting as a second and third line support service. Consequently the Contractor can expect to have contact with the Commission's IT department as well as the Finance department's users.

More information

Previous notice about this procurement

EHRC 1920-42 Finance Systems' Licensing and Support

  • Opportunity
  • Published 20 March 2020

Additional text

The COVID-19 outbreak has given rise to an urgent need to provide support and licensing to its Finance systems to ensure business continuity. This does not give the Commission sufficient time to comply with the standard open procedure timescales for this procurement. The Commission considers this to be a state of urgency which it has duly substantiated. Accordingly the Commission is using accelerated time limits permitted under the Public Contracts Regulations 2015 (regulation 27(5) for the open procedure in respect of this procurement.

Award information

Awarded date

11 May 2020

Contract start date

24 May 2020

Contract end date

23 May 2022

Total value of contract

£176,175.60

This contract was awarded to 1 supplier.

Touchstone FMS Limited

Address

EC2A 2AA

Reference

None

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Contact name

Hywyn Pritchard

Address

3rd Floor Arndale House
Arndale Centre
Manchester
M4 3AQ
United Kingdom

Email

procurementhelpdesk@equalityhumanrights.com

Website

http://www.equalityhumanrights.com