Published date: 22 April 2022

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 12 April 2022, 12pm

Contract summary

Industry

  • Call centre - 79512000

Location of contract

lu1 3ju

Value of contract

£0 to £1

Procurement reference

TW/DS

Published date

22 April 2022

Closing date

12 April 2022

Closing time

12pm

Contract start date

18 August 2022

Contract end date

15 September 2022

Contract type

Service contract

Procedure type

Open procedure (below threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

The University requires a call centre to act as an extension to our internal operation and to support marketing campaign activity. The requirements are split between three individual projects:

• Business Continuity
• Out of hours inbound call handling
• Outbound Call Campaign

Further information on each element of the project can be obtained through David Seaton, Assistant Director: Recruitment and Admissions.

Suppliers must be based in the UK as there is a requirement to attend site urgently within a short timescale in some instances. This is a mandatory requirement.


More information

Previous notice about this procurement

Call Centre for Clearing Operation and Marketing Campaigns

  • Opportunity
  • Published 15 March 2022


Award information

Awarded date

22 April 2022

Contract start date

18 August 2022

Contract end date

15 September 2022

Total value of contract

£17,781.36

This contract was awarded to 1 supplier.

Orbis Protect Limited

Address

Beaufort House,
Cricket Field Road,
Uxbridge, Middlesex, UB8 1QG

Reference

No reference - other

Value of contract

£17,781.36

Supplier is SME?

Yes

Supplier is VCSE?

No


About the buyer

Contact name

David Seaton

Address

University Square
LUTON
LU13JU
England

Telephone

01582743315

Email

david.seaton@beds.ac.uk

Website

www.beds.ac.uk