Published date: 15 March 2022
This notice was replaced on 22 April 2022
This notice does not contain the most up-to-date information about this procurement. The most recent notice is:
Awarded contract (published 22 April 2022)
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
Call centre - 79512000
Location of contract
lu1 3ju
Value of contract
£0 to £1
Procurement reference
TW/DS
Published date
15 March 2022
Closing date
12 April 2022
Closing time
12pm
Contract start date
18 August 2022
Contract end date
15 September 2022
Contract type
Service contract
Procedure type
Open procedure (below threshold)
Any interested supplier may submit a tender in response to an opportunity notice.
This procedure can be used for procurements below the relevant contract value threshold.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
The University requires a call centre to act as an extension to our internal operation and to support marketing campaign activity. The requirements are split between three individual projects:
• Business Continuity
• Out of hours inbound call handling
• Outbound Call Campaign
Further information on each element of the project can be obtained through David Seaton, Assistant Director: Recruitment and Admissions.
Suppliers must be based in the UK as there is a requirement to attend site urgently within a short timescale in some instances. This is a mandatory requirement.
About the buyer
Contact name
David Seaton
Address
University Square
LUTON
LU13JU
England
Telephone
01582743315
Website
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