Published date: 28 January 2020

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 17 February 2020

Contract summary

Industry

  • System maintenance services - 50324100

Location of contract

Any region

Value of contract

£100,000

Procurement reference

LBL-ICT001

Published date

28 January 2020

Closing date

17 February 2020

Contract start date

1 April 2020

Contract end date

31 March 2022

Contract type

Service contract

Procedure type

Competitive quotation (below threshold)

The buyer selects a group of potential suppliers to invite to tender.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

The London Borough of Lambeth (LBL) is seeking a Service Provider to provide support and maintenance of our existing Service Desk software, Ivanti's Service Desk powered by LANDESK.
Service providers will, therefore, have demonstrated their ability to offer day to day support for issues arising with the software within agreed timescales and additionally a proven record of ensuring that their client has access to the latest version and updates/patches available.
The service provider will also be expected to show that they have experience with other public sector organisations and will be required to provide references

More information

Attachments

About the buyer

Contact name

Andrew Butler

Address

233 Brixton Hill
LONDON
SW21NR
England

Telephone

02079263298

Email

abutler@lambeth.gov.uk