Published date: 9 October 2019

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 17 July 2019

Contract summary

Industry

  • Software support services - 72261000

  • Software development services - 72262000

  • Software implementation services - 72263000

Location of contract

Any region

Value of contract

£2,172,564

Procurement reference

SR235798614

Published date

9 October 2019

Closing date

17 July 2019

Contract start date

19 September 2019

Contract end date

18 September 2020

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

Acquisition of a Digital Engagement Platform to support HMRC's customer engagement strategy

More information

Attachments

Award information

Awarded date

18 September 2019

Contract start date

19 September 2019

Contract end date

18 September 2020

Total value of contract

£2,172,564

This contract was awarded to 1 supplier.

NUANCE COMMUNICATIONS IRELAND LIMITED

Address

20 Merrion Road
DUBLIN
D04 C9E2
IE

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Jack Biddell

Address

5W Ralli Quays
3 Stanley Street
Salford
M60 9AL
England

Email

jack.biddell@hmrc.gov.uk