Published date: 24 July 2017
This notice was replaced on 17 October 2017
This notice does not contain the most up-to-date information about this procurement. The most recent notice is:
Awarded contract (published 17 October 2017)
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
Survey services - 79311000
Customer satisfaction survey - 79342311
Location of contract
S1 2BQ
Value of contract
£25,000 to £50,000
Procurement reference
2727
Published date
24 July 2017
Closing date
11 August 2017
Contract start date
1 November 2017
Contract end date
31 October 2018
Contract type
Service contract
Procedure type
Open procedure
Any interested supplier may submit a tender in response to an opportunity notice.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
Travel survey via telephone research to be carried out to track satisfaction and travel behaviours on bus, tram and train in South Yorkshire. This survey is a replacement for the postal self-completion travel survey which has been carried out since 2005 (although it is recognised that due to the significant change in format and methodology that the new telephone survey will not be directly comparable to this postal survey). This telephone survey is a comprehensive piece of research capturing information on:
• Passenger Satisfaction
• Customer Profiling
• Customer Characteristics
More information
Additional text
-
Full tender documentation including the Specification, Invitation to Tender, Draft Contract and Instructions can be accessed at www.sypte.co.uk/contracts
Share this notice
All content is available under the
