Published date: 15 January 2021

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 22 September 2020, 12pm

Contract summary

Industry

  • Customer Relation Management software development services - 72212445

Location of contract

United Kingdom

Value of contract

£50,000

Procurement reference

009-0820T

Published date

15 January 2021

Closing date

22 September 2020

Closing time

12pm

Contract start date

9 November 2020

Contract end date

8 November 2023

Contract type

Service contract

Procedure type

Open procedure (below threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

Agri-EPI Centre is seeking proposals from qualified and experienced vendors to deliver and deploy a new Customer Relationship Management (CRM) system; we currently use, HubSpot as a means of recording CRM activity (as a free subscriber.)

There are five existing Agri-EPI Centre locations in the UK which all need to be able to access the system. We have undertaken a requirements analysis exercise and can confirm the following:
• Integration with existing systems is key with regards efficiencies.
• Reporting is key to all areas but subtly different in each area.
• Processes must be developed ahead of implementation.
The deployed system must have the ability to grow, adjust and develop in line with Agri-EPI Centre expansion and development plans.

Documents are available from the following website:

www.ne1procurementservices.com

More information

Previous notice about this procurement

Provision of Customer Relationship Management CRM System

  • Opportunity
  • Published 21 August 2020

Links

Additional text

ITT documents can only be obtained via the website below

www.ne1procurementservices.com

Award information

Awarded date

23 December 2020

Contract start date

11 January 2021

Contract end date

10 November 2024

Total value of contract

£80,000

This contract was awarded to 1 supplier.

CHESS DIGITAL LIMITED

Address

12 Seedhill Road
PA1 1JS
GB

Reference

Companies House number: 0

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Contact name

Procurement Department

Address

Agri E P I Centre Ltd, 4 Bush House Cottages Edinburgh Technopole Milton Bridge
Penicuik
EH260BA
England

Email

procurement@agri-epicentre.com