Published date: 21 August 2020

This notice was replaced on 15 January 2021

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 15 January 2021)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Contract summary

Industry

  • Customer Relation Management software development services - 72212445

Location of contract

United Kingdom

Value of contract

£50,000

Procurement reference

009-0820T

Published date

21 August 2020

Closing date

22 September 2020

Closing time

12pm

Contract start date

9 November 2020

Contract end date

8 November 2023

Contract type

Service contract

Procedure type

Open procedure (below threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

Agri-EPI Centre is seeking proposals from qualified and experienced vendors to deliver and deploy a new Customer Relationship Management (CRM) system; we currently use, HubSpot as a means of recording CRM activity (as a free subscriber.)

There are five existing Agri-EPI Centre locations in the UK which all need to be able to access the system. We have undertaken a requirements analysis exercise and can confirm the following:
• Integration with existing systems is key with regards efficiencies.
• Reporting is key to all areas but subtly different in each area.
• Processes must be developed ahead of implementation.
The deployed system must have the ability to grow, adjust and develop in line with Agri-EPI Centre expansion and development plans.

Documents are available from the following website:

www.ne1procurementservices.com

More information

Links

Additional text

ITT documents can only be obtained via the website below

www.ne1procurementservices.com

About the buyer

Contact name

Procurement Department

Address

Agri E P I Centre Ltd, 4 Bush House Cottages Edinburgh Technopole Milton Bridge
Penicuik
EH260BA
England

Email

procurement@agri-epicentre.com