Published date: 15 January 2025
This notice was replaced on 23 May 2025
This notice does not contain the most up-to-date information about this procurement. The most recent notice is:
Awarded contract (published 23 May 2025)
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
Alarm-monitoring services - 79711000
Location of contract
GL5 4UB
Value of contract
£120,000 to £180,000
Procurement reference
STROUD001-DN758084-86259454
Published date
15 January 2025
Closing date
7 February 2025
Closing time
4pm
Contract start date
1 April 2025
Contract end date
31 March 2028
Contract type
Service contract
Procedure type
Open procedure (below threshold)
Any interested supplier may submit a tender in response to an opportunity notice.
This procedure can be used for procurements below the relevant contract value threshold.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
Stroud District Council require a Service Provider to provide a high performing, person centred digital telecare monitoring service with 24x7 coverage.
Stroud District Council currently has around 1,300 telecare customers, each of whom has a Tunstall analogue careline alarm unit, working in conjunction with a standard phoneline and linked to a third party monitoring service, currently provided by Tunstall Response. Currently there are no dedicated lines to support this service.
The Council intends to replace all analogue units with Legrand Electronic's Tynetec Reach IP 4G digital alarms in a phased approach over the next 12 months and to enter into a contract for a new digitally enabled monitoring service.
Please see procurement documents for further information.
More information
Links
-
- http://www.supplyingthesouthwest.org.uk
- Please view procurement documentation and request clarifications via the procurement portal
About the buyer
Contact name
Alina Smith
Address
Ebley Mill
Ebley Wharf
Stroud
GL5 4UB
United Kingdom
Website
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