Published date: 20 March 2023
Awarded contract - This means that the contract has been awarded to a supplier.
Contract summary
Industry
IT services: consulting, software development, Internet and support - 72000000
Location of contract
Any region
Value of contract
£2,650,000
Procurement reference
tender_304881/1193559
Published date
20 March 2023
Closing date
15 July 2022
Closing time
4pm
Contract start date
29 March 2023
Contract end date
28 March 2028
Contract type
Service contract
Procedure type
Open procedure (above threshold)
Any interested supplier may submit a tender in response to an opportunity notice.
This procedure can be used for procurements above the relevant contract value threshold.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
The BBC sought to contract for the provision of push notification services. The BBC currently uses a third party to provide these services for its News, Sport, iPlayer, Sounds, Bitesize and Children's apps.
BBC News currently issues approximately 5 high priority breaking new alerts per day to both signed in and non-signed in users. Users who are signed in are required to opt in for editorially managed topics, for example breaking stories from technology or politics. The service must be able to support both signed in e.g., targeted topic-based notifications and non-signed in e.g., breaking news notifications.
BBC Sport app is a signed in experience. Sport currently sends three types of notifications:
- Automated notifications on specific topics, such as kick offs for a particular football team and goal alerts
- Breaking news for editorially managed topics, for example Olympics
- Live event reminders
BBC iPlayer and BBC Sounds both offer a signed in experience, and send the following notification types:
- Automated next episode notifications for programmes that users are following
- Recommendation notifications for suggested programmes based on the users watching or listening history
BBC Bitesize offer both signed in and signed out experiences. For signed in users, notifications are sent based on a user's activity e.g., when a user does not complete a study guide. For signed out users, reminders are sent when new content is available.
BBC Childrens apps all offer a signed-out experience, and send notifications based on the user's activity in the app, e.g., collecting badges
Other BBC apps are expected to use the service and integrate over time, e.g., BBC Weather, more childrens apps.
More information
Previous notice about this procurement
Provision of Push Notification Services
- Opportunity
- Published 15 June 2022
Award information
Awarded date
17 March 2023
Contract start date
29 March 2023
Contract end date
28 March 2028
Total value of contract
£2,650,000
This contract was awarded to 1 supplier.
Airship Group Inc
Address
London, UK
Reference
No reference - other
Supplier is SME?
No
Supplier is VCSE?
No
About the buyer
Contact name
Joseph Thompson
Address
Broadcasting House, Portland Place
London
W1A 1AA
England
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Closing: 15 July 2022, 4pm
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