Published date: 13 June 2019

Last edited date: 13 June 2019

This notice was replaced on 9 January 2020

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 5 August 2020)

Closed future opportunity - This means that a potential contract has passed its approach to market date. A buyer can choose to consider any supplier interest or convert this notice into an opportunity ready for live procurement.

Contract summary


  • Translation services - 79530000

  • Interpretation services - 79540000

Location of contract

Any region

Value of contract


Procurement reference


Published date

13 June 2019

Approach to market date

28 October 2019

Contract start date

1 April 2020

Contract end date

31 March 2022

Contract is suitable for SMEs?


Contract is suitable for VCSEs?



Please note this is a Prior Information Notice and tender documentation is not available yet.

ESPO will shortly be seeking to establish a framework agreement with a number of suppliers for the provision of language support services including interpretation (both verbal and non-verbal), translation and transcription services. The content of such services will be in a format from English into a wide range of languages and from those languages into English, or other languages as requested by the customer.

The framework will include multiple lots in light of the services mentioned above, including a managed service lot.

Whilst the lot structure of the existing solution has been included herein, ultimately the final lot structure and scope of the framework will be determined during the upcoming stakeholder engagement.

Upcoming engagement will help to shape the final structure and scope of the framework. If you wish to take part in this engagement please look out for the forthcoming request for information which will be shared via the messaging system on our e-tendering portal Please note that you will need to initially express an interest in this 402_20 tender activity via the portal.

Lot 1: Face to Face Interpretation Services (Verbal).

Lot 2: Face to Face Interpretation Services (Non-Verbal).

Lot 3: Telephone Interpretation Services.

Lot 4: Video Interpretation Services (Verbal).

Lot 5: Video Interpretation Services (Non-Verbal).

Lot 6: Translation, Transcription and Additional Services.

Lot 7: Managed Service for all Interpretation, Translation and Transcription Services.

The framework agreement has the option to extend for up to a further 24 months. The total estimated value stated includes the option period.

An eAuction process may be used to award subsequent call off contracts following the reopening of competition among the parties to the Framework Agreement.

To express an interest: (a) Go to, (b) Register (c) Search for tender opportunity '402_20', (d) Express an interest.

More information

Previous notice about this procurement

402_20 Language Services

  • Future opportunity
  • Published 13 June 2019

Spend profile

This table displays the spend profile of the notice
Financial year Budget
2020/2021 £20,000,000
2021/2022 £20,000,000

Additional text

As a Central Purchasing Body as defined by the EU Procurement Directive 2014/24/EU, the Framework Agreement is open for use by Public Bodies (defined at that also fall into one of the following classifications of user throughout all administrative regions of the UK: Local Authorities; Educational Establishments (including Academies); Central Government Departments and Agencies; Police, Fire & Rescue and Coastguard Emergency Services; NHS and HSC Bodies, including Ambulance Services; Registered Charities; Registered Social Landlords; The Corporate Office of the House of Lords, The Corporate Officer of the House of Commons; or any public body established by or under the Scotland Act 1998 or any Act of the Scottish Parliament. Details of the classification of end user establishments and geographical areas are available at:

ESPO has established a commercial trading company, ESPO Trading Limited, whose target clients are third sector organisations such as national and local charities, public sector mutual organisations and other organisations involved in the delivery of services to or for the public sector. The successful Supplier may be asked to enter into an additional separate framework agreement (the Second Framework) with ESPO Trading Limited on materially similar terms to that found in the tender pack to be entered into by ESPO itself. Any Second Framework agreement will be a purely commercial agreement and will, for the avoidance of doubt, not be governed by the Public Contract Regulations 2015 or other public procurement legislation. ESPO Trading Limited may enter into the second framework agreement with the successful supplier and make it available to third sector clients who themselves are not required to follow the Public Contracts Regulations 2015 or other public procurement legislation. Accordingly, this is provided for bidders' information only.

To express an interest: (a) Go to, (b) Register (c) Search for tender opportunity'402_20', (d) Express an interest.

Please note this is a Prior Information Notice and tender documentation is not available yet.

About the buyer

Contact name

Corporate Solutions Procurement Team


Barnsdale Way, Grove Park
LE19 1ES


+44 1162944156