Published date: 5 October 2023

This notice was replaced on 15 January 2024

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 15 January 2024)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Contract summary

Industry

  • Direct marketing services - 79342100

Location of contract

North West

Value of contract

£9,500 to £24,950

Procurement reference

Q2540

Published date

5 October 2023

Closing date

16 October 2023

Closing time

1pm

Contract start date

18 October 2023

Contract end date

29 February 2024

Contract type

Service contract

Procedure type

Open procedure (below threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

The Growth Company has been commissioned as the result of a successful tendering process to support Boost, Lancashire's Business Growth Hub in delivering expert business growth support services under the current UKSPF programme.
The supplier is expected to contact a target list of businesses identified by the Growth Company from Growth Flag data and those referred by other services if appropriate. This will include previous Boost clients and new clients to Boost.

The chosen supplier is expected to:
• Develop a call script and supporting information for the telesales team.
• Provide a plan for the telesales campaign.
• Adhere to industry standards, legal requirements and best practice for telesales calls.
• Undertake quality assurance monitoring of the telesales process.
• Act as a data processor for Growth Company under UK GDPR.
• Generate between 90 and 150 business leads that meet the eligibility / suitability criteria.
• Record and refer warm leads to the Growth Catalyst team for follow up calls and where appropriate business engagement and project registration.
• Provide weekly updates throughout the telesales campaign and attend progress meetings/calls.

More information

Attachments

About the buyer

Contact name

Nick Batty

Address

Lee House,90 Great Bridgewater Street
MANCHESTER
M15JW
England

Telephone

0161 237 4044

Email

Nick.Batty@businessgrowthhub.com

Website

https://www.growthco.uk