Published date: 9 November 2021

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 30 July 2021, 5pm

Contract summary

Industry

  • Technical testing, analysis and consultancy services - 71600000

  • Project management consultancy services - 72224000

  • Research and development services and related consultancy services - 73000000

Location of contract

England

Value of contract

£100,000

Procurement reference

LBOWF001-DN556753-71614716

Published date

9 November 2021

Closing date

30 July 2021

Closing time

5pm

Contract start date

5 September 2021

Contract end date

30 November 2021

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

Waltham Forest Council is seeking expert assistance to help us innovate our customer experience and frontline service delivery. This project will form part of our new Digital and Technology Strategy to enable our Customer Experience Strategy, which in turn sits as part of our new Public Service Strategy, the council's response to the challenges and opportunities presented by the pandemic.


Award information

Awarded date

25 August 2021

Contract start date

10 November 2021

Contract end date

10 February 2022

Total value of contract

£150,000

This contract was awarded to 1 supplier.

Gate One Ltd

Address

NW1 5QT

Reference

None

Supplier is SME?

Yes

Supplier is VCSE?

No


About the buyer

Contact name

Sarah Smith

Address

The Magistrate's
1 Farnan Avenue
Walthamstow
E17 4NX
England

Telephone

+44 7776660185

Email

Sarah.Smith@walthamforest.gov.uk

Website

http://www.walthamforest.gov.uk/