Published date: 29 April 2016
This notice was replaced on 29 April 2016
This notice does not contain the most up-to-date information about this procurement. The most recent notice is:
Awarded contract (published 23 December 2019)
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
Industry specific software package - 48100000
Location of contract
South East
Value of contract
£275,000
Procurement reference
RAEBBC
Published date
29 April 2016
Closing date
31 May 2016
Contract start date
30 August 2016
Contract end date
29 August 2021
Contract type
Service contract
Procedure type
Other:
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
Eastbourne Borough Council seeks tenders for provision of a new services contract for Box Office Ticketing. We are looking to introduce a user-friendly ticketing system for customers and theatre staff at Eastbourne Theatres, which are 3, council owned and operated theatres.
The selected solution will help increase online sales and offer customers an improved level of service across all communication channels but particularly online. The system must be easy to use and adaptable with as little overhead maintenance and administration as possible. There will be a drive to develop the system to ensure that features are up to date and relevant to the current and future ticketing market.
The contract term will be for 3 years with the option to extend annually for a further 2 years.
This contract will be procured using a Competitive Procedure with Negotiation.
All documents must be submitted electronically via the SE Shared Services In-Tend system at: https://www.sesharedservices.org.uk/esourcing
The anticipated procurement timetable is detailed below:
29th April 2016 Issue of Pre-Qualification Questionnaire (PQQ).
31st May 2016 Return date for PQQs
10th June 2016 Notification of PQQ results & Issue of Invitations to Tender
1st July 2016 Last date for questions
6th July 2016 Final EBC response to questions
15th July 2016 Closing date for Initial Tender submission.
w/c 25th July 2016 Keep FREE for demonstrations [at EBC offices]
29th July 2016 Deselection (where applicable) & Requests to Negotiate issued by EBC OR
Selection of preferred supplier (& commence Standstill Period)
8th August 2016 Contract Award OR Revised Tender Submissions
15th August 2016 Selection of preferred supplier (& commence standstill period)
26th August 2016 Contract Award
30th August 2016 Contract start date
30th Aug -16th Sept Implementation period
19th or 26th Sept Go live date
About the buyer
Contact name
Suzanne Hopp
Address
Eastbourne Borough Council
1 Grove Road
Eastbourne
BN21 4TW
England
Suzanne.Hopp@eastbourne.gov.uk
Website
Share this notice
All content is available under the
