Published date: 9 January 2019

Last edited date: 9 January 2019

This notice was replaced on 25 April 2019

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 25 April 2019)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Contract summary

Industry

  • Software package and information systems - 48000000

Location of contract

East Midlands

Value of contract

£150,000

Procurement reference

PCI2019

Published date

9 January 2019

Closing date

25 January 2019

Contract start date

12 February 2019

Contract end date

11 February 2023

Contract type

Supply contract

Procedure type

Open procedure (below threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

Charnwood Borough Council is procuring a suitable supplier to provide PCI solution for our busy contact centre department.

The department currently are taking customer payments over the telephone using Capita Pay360 system, but our advisors input customer card details on their behalf. This does not meet the government requirement for PCI.

The solution must be compatible with our current telephone system 4Net, and also integration with Capita Pay360 is essential.

Please Note the last date for requesting ITT Documents is 21st January 2019

About the buyer

Contact name

Aymen Khan

Address

Information Services Charnwood Borough Council
Southfield Road
LOUGHBOROUGH
LE11 2TR
England

Telephone

01509 634540

Email

computer.services@charnwood.gov.uk