Published date: 16 May 2024
Last edited date: 20 June 2024
Closed early engagement
Contract summary
Industry
Administrative services for business operations - 75112000
Legal services - 79100000
Miscellaneous business and business-related services - 79900000
Location of contract
SW1P4DF
Procurement reference
CPD4126149-B
Published date
16 May 2024
Closing date
24 June 2024
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
Yes
Description
UPDATE - 30.05.2024 - The Supplier Engagement Events detailed in section 4 and 5 of the PTME 2 have been cancelled.
These roundtable events will no longer be taking place, however, we are still seeking final written feedback and answers to our voluntary questions listed in Section 8 of the PTME 2 document. Following receipt of written responses, the Department may decide to hold roundtable events at a later date, which we will advertise through the engagement notice.
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This Pre-Tender Market Engagement (PTME) seeks information in preparation for the potential procurement of a Supplier or Suppliers to provide a Single Integrated Parking Appeals Service (SIAS) for the Private Parking Sector.
This PTME will explore the practical implications and appetite within the market of having separate business services suppliers and identify whether there is sufficient demand to provide integration services within such a model.
The Authority is keen to understand if and how the quality of SIAS as a complete service would be impacted both from a user perspective and from a contract management perspective.
We welcome views on the most preferred contracting model(s) from Potential Suppliers.
The Authority is keen to understand what level of contact centre support is typically offered to clients when adjudication services are being used.
Please find the PTME Document attached for further detail. If you have any issues accessing the document, please contact commercialtenders@levellingup.gov.uk
More information
Attachments
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- CPD4126149 - Single Integrated Appeals Service - SIAS PTME FINAL.pdf
- Technical specifications
- Pre-Tender Market Engagement Document (PTME)
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- SIAS PTME Roundtable OFFICIAL SENSITIVE.pdf
- Technical specifications
- Supplier Round Table - PTME presentation
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- 16 05 2024 CPD4126149-B SIAS PTME 2 Adjudication contact centre and integration final.pdf
- Technical specifications
- Pre-Tender Market Engagement Document (PTME)
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- SIAS PTME 2 Adjudication Services - Questions and Answers 20 06 2024b.pdf
- Technical specifications
- PTME 2 Suppliers Questions and Answers
About the buyer
Contact name
John Holding
Address
2 Marsham Street
LONDON
SW1P4DF
United Kingdom
Telephone
07545786852
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Closing date: 24 June 2024