Published date: 9 August 2022

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 20 June 2022, 12pm

Contract summary

Industry

  • Health and social work services - 85000000

Location of contract

England

Value of contract

£740,000 to £768,000

Procurement reference

DCC001-DN609665-21808794

Published date

9 August 2022

Closing date

20 June 2022

Closing time

12pm

Contract start date

1 October 2022

Contract end date

30 September 2024

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Contract for Short Term Assistance Service to be accessed by adult service users ("the Contract") for Durham County Council and affiliated bodies.

The Short Term Assistance Service (STAS) will provide assistance for three main elements:
• Support with Admission Avoidance / Hospital Discharge (Intermediate Care)
• Provide a bridging service (when a domiciliary or reablement care package cannot start on the date required)
• Carers Emergency Support to deliver replacement care in an unpaid carer emergency

Please access the tender documentation for free for full details of the specification and requirements via the NEPO
Procontract www.nepo.org (https://www.nepo.org) (https://www.nepo.org (https://www.nepo.org)) website and access the
tender using DN609665.

If you have any problems accessing the documents via the system please contact the NEPO helpdesk as detailed below.
The E-tendering System Support is provided for Providers by the NEPO portal administration organisation Proactis.

Please use the method below that is appropriate to the issue that you are experiencing.
• Proactis Supplier Support Helpdesk Ticketing System (http://proactis.kayako.com (http://proactis.kayako.com)) -
To be used by Suppliers for non-time critical issues i.e. password resets / account queries, finding information,
accessing the tender, etc.

• Email (ProContractSuppliers@proactis.com) - To be used in same way as ticketing system. Any emails to this address
will auto-log a support ticket on Proactis Supplier Support Helpdesk

More information

Previous notice about this procurement

Short Term Assistance Service

  • Opportunity
  • Published 20 May 2022

Award information

Awarded date

9 August 2022

Contract start date

1 October 2022

Contract end date

30 September 2024

Total value of contract

£768,000

This contract was awarded to 1 supplier.

Supportive SRC Ltd

Address

DL17 8LH

Reference

None

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Address

Corporate services
County Hall
Durham
DH1 5UL
England

Email

kay.duthie@durham.gov.uk

Website

http://www.durham.gov.uk