Published date: 20 May 2022
This notice was replaced on 9 August 2022
This notice does not contain the most up-to-date information about this procurement. The most recent notice is:
Awarded contract (published 9 August 2022)
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
Health and social work services - 85000000
Location of contract
England
Value of contract
£740,000 to £768,000
Procurement reference
DCC001-DN609665-21808794
Published date
20 May 2022
Closing date
20 June 2022
Closing time
12pm
Contract start date
1 October 2022
Contract end date
30 September 2024
Contract type
Service contract
Procedure type
Open procedure
Any interested supplier may submit a tender in response to an opportunity notice.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
Contract for Short Term Assistance Service to be accessed by adult service users ("the Contract") for Durham County Council and affiliated bodies.
The Short Term Assistance Service (STAS) will provide assistance for three main elements:
• Support with Admission Avoidance / Hospital Discharge (Intermediate Care)
• Provide a bridging service (when a domiciliary or reablement care package cannot start on the date required)
• Carers Emergency Support to deliver replacement care in an unpaid carer emergency
Please access the tender documentation for free for full details of the specification and requirements via the NEPO
Procontract www.nepo.org (https://www.nepo.org) (https://www.nepo.org (https://www.nepo.org)) website and access the
tender using DN609665.
If you have any problems accessing the documents via the system please contact the NEPO helpdesk as detailed below.
The E-tendering System Support is provided for Providers by the NEPO portal administration organisation Proactis.
Please use the method below that is appropriate to the issue that you are experiencing.
• Proactis Supplier Support Helpdesk Ticketing System (http://proactis.kayako.com (http://proactis.kayako.com)) -
To be used by Suppliers for non-time critical issues i.e. password resets / account queries, finding information,
accessing the tender, etc.
• Email (ProContractSuppliers@proactis.com) - To be used in same way as ticketing system. Any emails to this address
will auto-log a support ticket on Proactis Supplier Support Helpdesk
About the buyer
Address
Corporate services
County Hall
Durham
DH1 5UL
England
Website
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