Published date: 27 June 2016

This notice was replaced on 21 November 2016

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 21 November 2016)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Contract summary

Industry

  • Health and social work services - 85000000

Location of contract

London

Value of contract

£20,971,000

Procurement reference

24506

Published date

27 June 2016

Closing date

15 July 2016

Contract start date

3 April 2017

Contract end date

2 April 2027

Contract type

Service contract

Procedure type

Other:

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

AIMS OF THE SPECIFICATION
The development of the MCP in Wandsworth will enable delivery of the following:
• Realisation of the CCGs ambitions around Transforming Primary Care, specifically; enabling achievement of the 17 specifications set out in the London Strategic Commissioning Framework for Primary Care, development of collaborative working between General Practices and empowerment of GPs within their role of care coordinator .
• Ensure that all patients across the Borough have access to a range of local out of hospital services which meet their needs.
• Facilitate the development of joined up care pathways which enable patients to remain healthy at home for as long as possible.
• Address existing inequalities in the delivery of enhanced Primary Care services across the Borough.
• Provision of a platform around which other out of hospital services and partner agencies such as mental health, social care and the voluntary sector can be co-ordinated and integrated.
• Further the development of existing programmes of joint working between Primary Care, Community Services and other out of hospital care providers.
ACHIEVING THE AIMS: FUNCTIONS OF THE LEAD PROVIDER
There are a range of clinical services that will be delivered through the MCP. These are described in Sections 4 and 5 of the specification. At this stage the CCG will only be testing the Lead Provider on their ability to deliver the Phase 1 services listed in Section 4 of the specification, however the Lead Provider will also have a number of overarching responsibilities for delivery of the MCP over the term of the contract, which are split into the following functions:
3.1.1 Service Delivery
• Accountable for delivery of services within the MCP against set KPIs. A number of overarching KPIs will be described in the full MCP Service Specification, issued to qualifying Providers at Stage 2 of this process, further KPIs are set out within the individual clinical service specifications (Sections 4 and 5). The Lead Provider will have overall accountability for reporting and delivery on all KPIs however, it is expected that they will 'flow down' responsibility for some of them e.g. those that are activity based, to any subcontracts that are put in place. The CCG reserves the right to review KPIs on at least an annual basis and incorporate additional KPIs as appropriate, where new services are brought into the model (see Section 5).
• Delivery of all services within the overall budget for the MCP, proactively identifying and managing cost pressures that arise and escalating to the CCG where necessary.
• Ensure there are processes in place for rapid escalation and timely resolution of issues which may affect service delivery.
• Ensure that systems and processes are in place to monitor patient experience and quality of the services within the MCP and respond to feedback, adapting those services where necessary.
• Implement formal channels for managing & reporting complaints.

More information

Attachments

Additional text

All procurement documents are available to be downloaded FREE of charge in electronic format from the EU-Supply Electronic Procurement portal, available at https://nhssbs.eu-supply.com ref 24506. Please see attachment which provides user guide and registration instructions for the EU-Supply portal, including help with technical queries.
THE DEADLINE FOR RESPONSES is 12 NOON, Friday 15th July 2016.

About the buyer

Contact name

Ekkehard Kugler

Address

Chandlers Point, 33-35 Broadway
Salford
M50 2UW
England

Email

ekkehard_kugler@nhs.net