Published date: 29 October 2019
Last edited date: 29 October 2019
This notice was replaced on 29 October 2019
This notice does not contain the most up-to-date information about this procurement. The most recent notice is:
Awarded contract (published 29 October 2019)
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
Telephone-answering services - 79510000
Location of contract
North West
Value of contract
£10,000 to £60,000
Procurement reference
DN181459
Published date
29 October 2019
Closing date
13 January 2017
Contract start date
3 April 2017
Contract end date
2 April 2018
Contract type
Service contract
Procedure type
Open procedure
Any interested supplier may submit a tender in response to an opportunity notice.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
Rochdale Boroughwide Housing (RBH) is responsible for providing an out of hours (OOH) emergency repair service to its customers, which is accessible, efficient and effective. The purpose of this tender is to engage with a provider who can manage the call handling of emergency repairs reported between the hours of 17.00 & 08.00 (Mon-Fri) & 24 hours (Sat - Sun) every week throughout the year including Bank Holidays.
More information
Additional text
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Please register your interest on the Chest portal to access the ITT document.
About the buyer
Contact name
Steven Hark
Address
Sandbrook House
Sandbrook Way
Rochdale
OL11 1RY
England
Telephone
01706-274271
Website
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